Anthony McDonald
Harrisburg
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Seasoned Team Lead with in-depth knowledge in managing diverse teams to drive operational efficiency. Skilled in strategic planning, project management, and conflict resolution. Notable for cultivating productive work environments and fostering professional growth among team members. Previous roles demonstrate significant contributions to process improvements, increased productivity, and business growth.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Team lead/Sweep Lead/Assistant Supervisor
Hershey Park
Hershey
06.2021 - Current
- Oversaw daily operations of team members during peak park hours.
- Trained new staff on safety protocols and customer service standards.
- Coordinated scheduling to ensure adequate coverage throughout the park.
- Facilitated regular meetings to discuss performance and team goals.
- Monitored guest experiences to maintain high satisfaction levels.
Education
Central Dauphin East Highschool
Harrisburg, PaSkills
- Team management
- Staff training
- Operational coordination
- Customer satisfaction
- Complaint resolution
- Effective communication
- Adaptability to change
- Team building
- Performance monitoring
- Task delegation
- Employee evaluation
- Strategic planning
- Employee training
Affiliations
- I can do anything from running the store to being trained and I always love to learn more.
Timeline
Team lead/Sweep Lead/Assistant Supervisor
Hershey Park
06.2021 - Current
Central Dauphin East Highschool