Anthony Morris
Darby
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Information Assistant
Travelers Aid International
Philadelphia
03.2026 - Current
- Guided visitors with accurate information and directions, improving their navigation.
- Delivered customer service by answering questions, resolving complaints, and providing directions, ensuring traveler satisfaction.
- Informed travelers of flight schedules and gate changes, enhancing travel experience.
Passenger Service Assistant
Prospect Airport Services Inc
Philadelphia
03.2023 - 04.2026
- Assisted passengers with special needs throughout travel processes, ensuring comfort and safety.
- Addressed passenger inquiries and delivered accurate flight information, enhancing customer satisfaction.
- Facilitated wheelchair assistance for disabled passengers, promoting accessibility and ease of travel.
- Assisted special needs passengers and unaccompanied minors, driving seamless airport experience.
Team Member
Panda Express
06.2021 - 02.2023
- Delivered fast, friendly customer service in a high-volume restaurant environment
- Assisted customers with orders and payments while addressing menu questions to enhance dining experience
- Resolved customer concerns effectively, maintaining professionalism and positive customer relationships
- Collaborated with team members to ensure efficient service during peak hours.
- Worked collaboratively with team members to ensure timely and accurate service
- Supported food preparation while following safety and sanitation standards
- Assisted in training new team members on operational procedures and standards.
Education
High School -
PennWood Highschool
Lansdowne, PA06-2021
Skills
Customer Service
- Communication
- Problem resolution
- Adaptability skills
- Team Collaboration
- Time Management
- Fast-paced multitasking
- Cash Handling
- Food safety
Awards
- Perfect Attendance Recipient, 2019
- Honor Roll Recipient, 2021
Timeline
Information Assistant
Travelers Aid International
03.2026 - Current
Passenger Service Assistant
Prospect Airport Services Inc
03.2023 - 04.2026
Team Member
Panda Express
06.2021 - 02.2023
High School -
PennWood Highschool