Antoinette Williams
Healthcare Supporter
Philadelphia,PA
Summary
Dedicated, motivated, and empathetic healthcare professional with a strong background in health and human services, seeking a CHC Service Coordinator position to advocate for clients, coordinate care plans and improve the quality of life for individuals in need. Eager to contribute to the effective delivery of healthcare services by coordinating client care, managing case documentation, and collaborating with multidisciplinary teams.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Community Health Volunteer
Thomas Jefferson Einstein at Moss Rehab
03.2024 - Current
- Performed telephonic and in-person assessments to evaluate needs of patients, identifying essential services related to health, social support, and education.
- Assisted patients in navigating and accessing long-term services and supports (LTSS), ensuring they received appropriate medical, social and housing resources.
- Led planning sessions with participants to develop individualized care plans facilitating delivery of services that aligned with their unique goals and preferences.
- Provided comprehensive information about available services including needs assessments and service alternatives, empowering patients to make informed decisions about their care options.
- Informed patients of their rights with service framework and guided them through the complaint, grievance, and hearing processes, ensuring their voices were heard.
- Gathered essential information about patients strengths, preferences, and goals to inform development and continuous reevaluation of personalized care plans.
- Worked collaboratively with patients to complete necessary documentation and activities to maintain their eligibility for services, ensuring compliance with program requirements.
REHABILITATION ASSISTANT
Thomas Jefferson Einstein at Moss Rehab
12.2023 - Current
- Improved patient outcomes by developing and implementing customized rehabilitation plans.
- Collaborated with multidisciplinary teams to optimize treatment strategies for each patient.
- Maintained up-to-date knowledge regarding best practices in rehabilitation care by attending relevant conferences and workshops regularly.
- Fostered positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Documented each patient case with updates in computer system.
- Checked physical therapy supplies, assisting with ordering and restocking.
HOME HEALTH CARE PROVIDER
Patriot Homecare
01.2021 - 12.2023
- Provide on the clock, and on call in-home assistance for 1 elderly patient weekly
- Assisted patient with mobilization, physical activity, rehabilitation, health, hygiene and other personal services
- Managed communication between patient, their family members and medical care organizations
- Organized and completed all necessary paper work for patient required by Medicare, Medicaid, and third-party insurance providers
- Ensured a safe, healthy, clean and uplifting patient environment at home.
FITNESS INSTRUCTOR
True Vision LLC
05.2018 - 05.2021
- Instruct group fitness classes and provide customized individual instruction to clients
- Assess fitness abilities of each member and give exercise recommendations
- Increased clientele portfolio by 50% over a 6 month period
- Develop techniques to reduce workplace injuries (aerobics stretch & yoga) resulting in more mobilization and less pain during stationary activities as reported by clients
- Monitor client’s progress and adapt programs as needed leading to clients meeting quarterly fitness goals.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
EXERCISE PHYSIOLOGIST Assistant
Einstein, Moss Rehab Cardiac Outpatient Center
08.2017 - 12.2017
- Cardiac Rehabilitation
- Evaluated patients overall health, focusing on cardiovascular functioning and metabolism
- ECG monitoring and blood pressure documentation.
- Developed and prepared exercise prescriptions for patients to increase flexibility, muscular strength and overall physical activity
- Designed customized exercise programs to meet health care needs and performance goals.
OCCUPATIONAL THERAPIST INTERN
Nova Care Rehabilitation Center
01.2017 - 03.2017
- Assisted Occupational Therapist in performing hand, wrist and finger range of motion treatment to patients
- Measured patient’s wrist and fingers range of motion using a goniometer
- Developed, demonstrated and monitored exercise programs for patients on a weekly basis
- Provided service and developed relationships with adolescents, adult and elderly patients
Education
Bachelor of Science - Exercise Science
Shippensburg University of Pennsylvania
Shippensburg, PA 05.2012 - 12.2016
Skills
Coordinating direct care
Healthcare Documentation
Interpreting results
Conducting clinical tests
Training and Development
Active Listening
Organization and Time Management
Decision-Making
Good Telephone Etiquette
Teambuilding
CPR/ AED/ BLS
Timeline
Community Health Volunteer
Thomas Jefferson Einstein at Moss Rehab
03.2024 - Current
REHABILITATION ASSISTANT
Thomas Jefferson Einstein at Moss Rehab
12.2023 - Current
HOME HEALTH CARE PROVIDER
Patriot Homecare
01.2021 - 12.2023
FITNESS INSTRUCTOR
True Vision LLC
05.2018 - 05.2021
EXERCISE PHYSIOLOGIST Assistant
Einstein, Moss Rehab Cardiac Outpatient Center
08.2017 - 12.2017
OCCUPATIONAL THERAPIST INTERN
Nova Care Rehabilitation Center
01.2017 - 03.2017
Bachelor of Science - Exercise Science
Shippensburg University of Pennsylvania
05.2012 - 12.2016
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