Kaiser Castillo

• Managed the end-to-end Warehouse Order Placement Cycle, ensuring accurate execution and timely follow-up at each stage.
• Executed purchase orders (POs) and processed item validation (B1) to support accurate products and their alignment with the requirements.
• Assisted the Replenishment Planner in forecasting, item management, and forecasting functions to ensure supply continuity.
• Providing visibility to stakeholders through the warehouse by executing an order and tracking the product.
• Generate an ad hoc report to inform decision-making for the logistics of the process.

• Coordinated international shipment to ensure alignment with the scheduled dispatch, and on-time delivery.
• Handled claims from the Ningbo RDC (LATAM) by addressing deviations and ensuring uninterrupted supply chain flow.
• Gathered data and supported article creation for product setup in retail systems.
• Contribute to the development of catalogs and promotional marketing materials to build brand visibility and enhance product presentation.
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• Led a team of four researchers in a project that trains an AI algorithm to detect and filter misinformation on social media.
• Monitor working hours and deliver reports to improve task completion and data accuracy.

Facilitated real-time communication in high-pressure settings, such as medical emergencies.

Demonstrated composure under stress, ensuring cross-cultural exchange.