Antonia Repsold
Concord Country Club
West Chester
3
Languages
1
year of professional experience
Led teams in executing strategic sales initiatives and optimizing customer relationship management. Leveraged analytical insights to drive revenue growth and elevate customer experiences. Cultivated high-performing teams that consistently achieved sales goals.
Work History
Waitress
- Trained new employees, improving team efficiency and ensuring high customer satisfaction.
- Achieved the monthly award for securing 58 five-star reviews in a month by delivering exceptional customer service.
- Managed over 30 customers at once, ensuring all needs were met efficiently through strong customer service skills.
Team Sales Leader
7 Months- Promoted to team leader within the first 9 days due to exceptional performance.
- Achieved the position of top sales representative with an average of 30 sales per week.
- Led team initiatives by conducting interviews, building teams, and training new hires, fostering a collaborative, team-based environment.
- Engaged in an average of 250 customer interactions per day, contributing to efficient customer relationships and ensuring accurate updates in CRM.
Volleyball Coach
10 Months- Applied game strategies to enhance team performance during competitions.
- Provided feedback to players to support individual growth and development.
- Collaborated with parents to foster a supportive community around team activities.
- Created an atmosphere that encouraged accountability and sportsmanship among players.
Bartender
4 Months- Prepared and served drinks according to recipes and club standards.
- Maintained cleanliness and organization of the bar area for safety and efficiency.
- Assisted guests in selecting menu items to enhance dining experience.
- Processed transactions accurately using POS system for effective customer service.
Education
Bachelor of Science - International Business, Marketing, HR Management
- Bloomsburg Intramural Volleyball 2024 - May
- Chaperone Study Abroad Jun 2025 - July 2025
- Zeigler Institute for Professional Development: 2021-2025
Skills
Led B2B inside sales strategies to enhance market penetration.
Cultivated strong communication skills to build lasting customer relationships.
Utilized proficiency in Spanish
Portuguese
and English to engage diverse clientele.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Bartender
Concord Country Club
04.2026 - CurrentRead More
Waitress
P.F Changs
11.2025 - 01.2024Read More
Volleyball Coach
Synergy Volleyball Club
10.2025 - CurrentRead More
Team Sales Leader
Lakewinds Global
08.2025 - 03.2026Read More
Commonwealth University
Bachelor of Science from International Business, Marketing, HR Management
Read More