Provided support to individuals with disabilities by assisting them with daily living tasks such as meal preparation, hygiene, errands, and leisure activities
Assisted clients in developing independent living skills through instruction and modeling of appropriate behaviors
Observed changes in client behavior or physical condition and reported concerns promptly to the supervisor.
PACKAGE HANDLER
Fed ex
Demonstrated ability to lift up to 75 pounds safely and repeatedly
Loaded and unloaded packages from trucks, consistently meeting deadlines
Followed all safety regulations and procedures when handling packages
Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
Adapted quickly to changes in workflow as needed while meeting production goals.
CUSTOMER SERVICE
Giant food stores
04.2020 - 05.2022
Evaluated existing systems used for tracking customer requests and implemented improvements as needed
Collaborated with internal departments to ensure customer needs were met within established timelines
Provided support to customers in resolving technical issues related to scheduling services.
Education
MBA - Business Management
Moravian College
Bethlehem, PA
06.2025
High School Diploma -
Liberty High School
Bethlehem, PA
06.2021
Skills
Results-driven professional accomplished at developing actionable strategies, analyzing market trends, and improving operational processes
Talented at managing complex projects and creating solid relationships with customers and vendors
Possesses a desire to not only be the best at what I do but also to ensure that I uplift and support those around me