Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anubis DUARTE

Panama,Arraijan

Summary

Organized and dependable candidate, successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Customer Order Specialist

Philips
04.2021 - Current
  • Processed customer quotes and orders in strict compliance with company SLA requirements.
  • Coordinated change order requests, including modifications and cancellations, ensuring accurate updates and seamless execution.
  • Participated in process improvement initiatives to enhance overall operational efficiency.
  • Supported the onboarding and training of new hires, facilitating their effective integration into team procedures.
  • Managed specialized orders, combined shipments, and addressed issues such as missing or dead-on-arrival items to ensure customer satisfaction.
  • Validated and confirmed sales orders by reviewing essential information for accuracy.
  • Worked on additional reports alongside daily responsibilities.

Order Management Specialist/Tax Specialist

Grainger
07.2016 - 03.2021
  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Create material numbers in SAP, which are used to create purchase orders in SAP.
  • Sent emails to communicate order status and informed customers of back-orders or shipping delays.
  • Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
  • Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
  • Collecting invoices.
  • Assist with shadowing process of new hires and teaching them our processes and policies.
  • Managed tax submissions and made sure all information complied with regulations.

Education

No Degree - Organizational Behavior And Human Development

Universidad Interamericana De Panama
Panama City, Panama
12-2026

High School Diploma -

Miami Sunset High School
Florida
06-2010

Skills

  • Dependable and responsible
  • Analytical and critical thinking
  • Skilled in SAP

  • Decision-making
  • Problem solving

Timeline

Customer Order Specialist

Philips
04.2021 - Current

Order Management Specialist/Tax Specialist

Grainger
07.2016 - 03.2021

No Degree - Organizational Behavior And Human Development

Universidad Interamericana De Panama

High School Diploma -

Miami Sunset High School
Anubis DUARTE