Dedicated professional with a strong background in inventory management and sales analysis. Known for adaptability in leadership and fostering a collaborative team environment to achieve store performance goals.
Overview
19
19
years of professional experience
Work History
Store Manager
Hot Topic
Hattiesburg
10.2021 - Current
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to improve customer service quality and foster positive shopping experiences.
Oversaw inventory management to maintain optimal stock levels and visual displays.
Implemented promotional strategies to increase product visibility and boost sales performance.
Developed schedules to ensure adequate coverage during peak shopping hours.
Analyzed sales data to identify trends and inform merchandising decisions.
Recruited, trained and supervised new employees.
Managed inventory tracking and conducted physical inventory counts to reduce loss and ensure stock accuracy.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Store Manager
Bath and Body Works, Limited Brands
Pearl
09.2011 - 10.2021
Managed daily store operations and ensured compliance with company policies.
Trained and supervised staff to enhance customer service quality and satisfaction.
Implemented promotional strategies to enhance product visibility and drive sales.
Conducted regular staff meetings to share updates and strengthen team collaboration.
Developed schedules to ensure adequate coverage during peak shopping hours.
Resolved customer inquiries and complaints to maintain high satisfaction levels.
Analyzed sales data to identify trends and inform merchandising decisions.
Recruited, trained and supervised new employees.
Managed inventory tracking and physical inventory counts to minimize loss.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.0
Strengthened workflow productivity by hiring, managing and developing top talent.
Evaluated store performance and utilized feedback to develop targeted improvement plans.
Key Holder/Assistant Manager
Bath and Body Works, Limited Brands
Hattiesburg
02.2007 - 09.2011
Managed store opening and closing procedures, ensuring security and compliance standards were met.
Assisted customers with product selection, delivering exceptional service to enhance their shopping experience.
Maintained cleanliness and organization of sales floor, creating a welcoming atmosphere for customers.
Replenished merchandise displays throughout the store.
Received shipments from vendors and ensured that all products were properly stocked in their designated locations.