April McCracken
DuBois
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee need's. Always putting patient needs first above everything else.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Shift Supervisor
Crothall Services Group
DuBois
10.2024 - Current
- Supervised daily operations and ensured compliance with safety standards.
- Coordinated staff schedules and managed shift assignments effectively.
- Trained new employees on procedures and company policies.
- Conducted regular inspections to maintain cleanliness and organization.
- Addressed employee concerns and facilitated effective communication within the team.
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Monitored staff performance to ensure quality standards were met.
Housekeeping Lead
Penn Highlands DuBois
DuBois
10.2022 - 10.2024
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Trained new staff on proper cleaning techniques and safety protocols.
- Coordinated scheduling for housekeeping team to ensure adequate coverage.
- Inspected rooms and common areas for cleanliness and compliance with standards.
- Conducted regular meetings with housekeeping staff to discuss changes or updates in policies or procedures.
- Created schedules for staff based on occupancy forecasts and peak times.
- Conducted regular audits of public areas including lobbies, hallways, conference rooms to ensure cleanliness standards were being met.
- Supervised staff during shifts to ensure that tasks were completed efficiently and on time.
Belt Operator
Novo Health Services
DuBois
04.2019 - 10.2022
- Operated conveyor belts to transport materials efficiently within the facility.
- Monitored equipment performance and reported malfunctions to maintenance teams.
- Loaded and unloaded materials from trucks and containers for production processes.
- Collaborated with team members to optimize workflow and improve efficiency standards.
- Followed safety guidelines strictly to minimize risks during material handling tasks.
Education
Online Medical Terminology Course
Des Moines Area Community College
Ankeny, IA 08.2025 - 08.2025
Anatomy And Physiology 1
Sophia Learning
01.2025 - 08.2025
Online PCA Training Course
Nco Online Academy
07.2025 - 08.2025
Dubois Area High School
DuBois, PaSkills
- Staff supervision
- Safety compliance
- Training and development
- Performance monitoring
- Attention to detail
- Cleanliness
- Problem solving
- Time management
- Organizational skills
- Customer service
- Customer-oriented
- Shift leadership
- Problem-solving
- Positive attitude
Certification
- National Health & Association Standard CPR/AED ( Adult, child & infant ) ID-763465-9715057D3D, Earned on July 30 2025 Expiration Date July 2027
References
References available upon request.
Timeline
Online Medical Terminology Course
Des Moines Area Community College
08.2025 - 08.2025
Online PCA Training Course
Nco Online Academy
07.2025 - 08.2025
Anatomy And Physiology 1
Sophia Learning
01.2025 - 08.2025
Shift Supervisor
Crothall Services Group
10.2024 - Current
Housekeeping Lead
Penn Highlands DuBois
10.2022 - 10.2024
Belt Operator
Novo Health Services
04.2019 - 10.2022
Dubois Area High School