Arabella Conti
Pittsburgh
Summary
Recent communications graduate with hands-on experience in customer service and hospitality, and office support roles. Known for persuasive selling, empathy, clarity and quick thinking. Skilled in building rapport with diverse audiences, multitasking under pressure, and delivering consistent positive customer experiences.
Overview
2
2
years of professional experience
Work History
Office Assistant (Part-Time)
SIL4Systems
Pittsburgh
2025.08 - Current
- Manage incoming calls and emails, routing inquiries to appropriate team members
- Assist with package handling, shipments, and delivery coordinations
- Support office operations by completing special projects, research and administrative support as needed
- Support team members with administrative tasks to improve workflow efficiency
Bartender & Server
Sally Ann's (Richard DeShantz Restaurant Group)
Pittsburgh
2025.07 - Current
- Maintain high-quality service during peak hours and high volume event settings
- Upsell beverages and menu items to enhance guest experience
- Provided high-quality customer service in a fast-paced restaurant environment
- Engage with customers to understand needs, using active listening and asking clarifying questions
- Managed reservations, guest flow, and payment processing
Bartender & Server
Mas Mexicali Cantina
West Chester
2024.01 - 2025.06
- Maintain high-quality service during peak hours and high volume event settings
- Upsell beverages and menu items to enhance guest experience
- Provided high-quality customer service in a fast-paced restaurant environment
- Engage with customers to understand needs, using active listening and asking clarifying questions
- Managed reservations, guest flow, and payment processing
Education
Bachelor of Arts - Communications
West Chester University of Pennsylvania
West Chester, PA2025-05
Skills
- Problem solving
- Communication and interpersonal skills
- Teamwork collaboration
- Adaptability and time management
- Microsoft tools
- POS systems
Timeline
Office Assistant (Part-Time)
SIL4Systems
2025.08 - Current
Bartender & Server
Sally Ann's (Richard DeShantz Restaurant Group)
2025.07 - Current
Bartender & Server
Mas Mexicali Cantina
2024.01 - 2025.06
Bachelor of Arts - Communications
West Chester University of Pennsylvania