Aretisha Leach
Pottstown
Summary
Energetic and customer-focused barista and cashier with experience in fast-paced café environments. Skilled in crafting high-quality beverages, handling cash and POS transactions accurately, and delivering friendly, attentive service. Known for maintaining a clean, organized workspace, managing multiple tasks efficiently, and creating positive guest experiences. Reliable team player with strong communication skills and a commitment to consistency and hospitality.
Overview
16
16
years of professional experience
Work History
Lead Barista
Villanova University
01.2021 - 11.2025
- Supervised daily operations and ensured high-quality beverage preparation
- Trained and mentored new baristas on coffee brewing techniques and customer service
- Managed inventory levels, ordering supplies to maintain stock availability
- Implemented efficient workflow processes to enhance service speed during peak hours
Barista
Sodexo
01.2017 - 2020
- Conducted regular assessments of barista performance to ensure adherence to operational protocols.
- Implemented efficient workflows that improved speed of service during peak hours.
Customer Service
Walgreens
03.2016 - 2017
- Resolved guest issues with professionalism, demonstrating excellent customer service skills.
- Provided outstanding and professional customer service to promote positive patient experience.
Cashier/Customer Service
Giant Food Stores
02.2010 - 2015
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining a clean and organized checkout area to enhance customer experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
Education
High School Diploma -
Renaissance Academy Charter School
Phoenixville, PA06.2014
Skills
Customer Service
Cash handling
Multi Tasking
Food Preparation
Food safety
Team work
Positive Attitude
Time management
Working under pressure
Timeline
Lead Barista
Villanova University
01.2021 - 11.2025
Barista
Sodexo
01.2017 - 2020
Customer Service
Walgreens
03.2016 - 2017
Cashier/Customer Service
Giant Food Stores
02.2010 - 2015
High School Diploma -
Renaissance Academy Charter School