Arezo S. Rahmani
Pittsburgh
Summary
Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Microsoft and Google in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands.
Overview
1
1
year of professional experience
Work History
Progam Operations Assistant
HelloNeighbor
Pittsburgh
06.2025 - Current
- Coordinated daily operations to meet organizational goals and deadlines.
- Facilitated communication between departments to streamline project collaboration.
- Analyzed operational processes to identify areas for improvement and efficiency gains.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Admin Assistant/Receptionist
Advanced Dental Solutions
Upper Saint Clair
01.2025 - Current
- Welcoming patients, answering phones, booking and confirming appointments, and managing the daily calendar.
- Creating and updating patient charts, entering treatment notes, and ensuring all paperwork is complete.
- Communicating between dentists, hygienists, lab technicians, and patients for treatment plans, referrals, and lab work.
- Sending appointment reminders, answering questions about treatment/fees, and handling patient complaints or feedback.
- Ordering and stocking office and clinical supplies, maintaining equipment inventories, and keeping common areas tidy.
- Maintaining a clean, professional reception area.
- Worked with the owners of the practice in developing new ideas, initiatives, products, and services.
- Designed and maintained organized systems and supplementary spreadsheets to ensure detailed information was easily accessible to front desk staff.
Medical Case Aid
Hello Neighbor
Pittsburgh
08.2024 - 01.2025
- Arrange and coordinate meetings, including setting up location, sending invitations, and preparing agendas.
- Communicated with clients and translated information into Farsi to help them understand today’s medical systems.
- Facilitated care coordination teams to clients to navigate physical and mental healthcare systems.
- Act as the first point of contact for clients, visitors, and staff, addressing inquiries and resolving issues.
- Maintained an organized file, and retrieve documents and records, ensuring they are accurate and up-to-date.
- Efficiently scheduled and coordinated various appointments to ensure smooth operations and accurate record-keeping.
- Tracked expenses and managed budgets for client needs, program supplies and other administrative needs.
- Provided administrative support to senior management, including arranging meetings on their schedules and handling confidential information.
Education
Associate of Science - Business Management
Community College of Allegheny County
Pittsburgh, PA12.2025
General Studies
Upper Saint Clair High School
Pittsburgh, PA06.2023
General Studies
St Marys Highschool
Saint Marys, WV05.2022
Skills
- Communication skills
- Time management
- Bilingual
- Computer literacy
- Customer service
- Excel
- Microsoft Office
- Office management
Timeline
Progam Operations Assistant
HelloNeighbor
06.2025 - Current
Admin Assistant/Receptionist
Advanced Dental Solutions
01.2025 - Current
Medical Case Aid
Hello Neighbor
08.2024 - 01.2025
Associate of Science - Business Management
Community College of Allegheny County
General Studies
Upper Saint Clair High School
General Studies
St Marys Highschool
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