Ariana Gorny
Pittsburgh
Summary
Driven and adaptable, I excelled at Red White and Blue, mastering cross-training and production support to enhance workplace efficiency. My strong work ethic and excellent communication skills led to significant contributions in fast-paced environments. Skilled in cash handling and customer engagement, I consistently foster positive experiences, demonstrating a commitment to quality and team success.
Overview
2
2
years of professional experience
Work History
Production Associate
Red White and Blue
08.2024 - 02.2025
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge
- Assigned price tags to products for efficient sales operations.
- Handled sorting of donated goods to streamline distribution process.
- Transported clothing donations to sales area.
- Handled the transportation of heavy materials with precision.
- Assisted customers
- Informed customers regarding available discounts.
- Set prices for merchandise.
- Consistently performed under stringent deadlines in an investing atmosphere.
Seasonal Sales Associate
Hot Topic
10.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Strengthened customer connections to promote long-term satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color, or style.
- Restocked shelves as needed to ensure sufficient inventory levels. Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
Crew Member
McDonalds
12.2022 - 12.2023
- Worked front counter, drive-thru and other areas.
- Processed customer orders efficiently.
- Displayed excellent multitasking skills by managing several orders at once while maintaining high quality and efficiency.
- Worked well with teammates and accepted coaching from management team.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments, and providing change.
- Restocked kitchen supplies including food products and utensils. Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
Education
CCA Online Charter School
Skills
- Preparation Customer Engagement
- Cleaning and Sanitizing Inventory
- Restocking Food Preparation Customer Service
- Safe Food Handling
- Workplace Efficiency
- Telephone Etiquette
- Willingness to Learn
- Crew Leadership
- Positive Company Representation
- Heavy Lifting
- Flexible Schedule
- Supplies monitoring and restocking
- Problem-solving
- Cash Handling
- Excellent Communication Skills
- Listening Skills
- Outgoing Personality
- Positive and Professional
- Stocking and Receiving
- Efficient multitasking
- Packaging and labeling
- Production support
- Product inspection
- Quality assurance
- Cross-training
- Strong work ethic
- Good communication
- Positive attitude
Timeline
Production Associate
Red White and Blue
08.2024 - 02.2025
Seasonal Sales Associate
Hot Topic
10.2023 - 02.2024
Crew Member
McDonalds
12.2022 - 12.2023
CCA Online Charter School
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