Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Arie Pusztai

Arie Pusztai

Easton,PA

Summary

Dynamic hospitality professional with a proven track record at Circa, excelling in guest relations and reservation coordination. Recognized for enhancing service efficiency and fostering team collaboration, I leverage strong leadership and exceptional communication skills to create memorable dining experiences. Committed to maintaining high standards and resolving guest concerns with a calm demeanor.

Overview

2
2
years of professional experience

Work History

Head Hostess/Restaurant Busser

Circa-Rudie
09.2022 - 07.2024
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Participated in regular staff meetings to discuss operational improvements, share customer feedback, or address any challenges faced by the team.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Oversaw the dining room layout and table settings, ensuring compliance with restaurant standards and aesthetics.
  • Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
  • Supported needs of 7 - person wait staff who attended to specific needs of countless customers daily for bar style restaurant with social relevancy and intentionality.

Nature Director

Camp Tuscaroura-Lisa Empfeild
06.2023 - 08.2023
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Nature Staff

Trexler Scout Reservation-Adam Micachonis
06.2022 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Participated in team-building activities to foster teamwork and collaboration.

Education

Criminology/Psychology

TCNJ
Ewing NJ
01-2029

High School Diploma -

Voorhees Highschool
Glen Gardner, NJ
06-2025

Skills

  • Guest service
  • Exceptional communication
  • Guest relations
  • Service prioritization
  • Strong leadership
  • Phone etiquette
  • Customer service expertise
  • Effective multitasking
  • Complaint handling
  • Positive and professional
  • Strong interpersonal skills
  • Calm demeanor
  • Active listening and communication
  • Reliable and trustworthy

Interests

  • Music
  • Creative Writing
  • Homelessness Outreach
  • Cooking
  • Baking

Timeline

Nature Director

Camp Tuscaroura-Lisa Empfeild
06.2023 - 08.2023

Head Hostess/Restaurant Busser

Circa-Rudie
09.2022 - 07.2024

Nature Staff

Trexler Scout Reservation-Adam Micachonis
06.2022 - 08.2022

Criminology/Psychology

TCNJ

High School Diploma -

Voorhees Highschool

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Arie Pusztai