Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariel Gessler

Harrisburg

Summary

Dynamic Medical Office Assistant with proven communication and documentation skills at Pennstatehershey. Expert in scheduling and registration, adept at verifying insurance and coding for efficient patient care. Proactively maintained confidentiality and compliance with HIPAA, ensuring a high standard of service and patient satisfaction. Proficient in Microsoft Excel and Epic systems.

Overview

9
9
years of professional experience

Work History

Medical Office Assistant

Pennstatehershey
Hershey
11.2024 - 07.2025
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Prepared patient charts prior to each appointment.
  • Maintained a clean work environment by adhering to infection control protocols.
  • Verified insurance coverage for each patient visit.
  • Greeted patients and visitors in a professional and friendly manner.
  • Followed HIPAA guidelines to ensure confidentiality of patient information.
  • Submitted diagnosis and procedure codes for insurance companies.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Packer

Amazon
Carlisle
07.2017 - 08.2024

A Warehouse Worker ,Material Handler, is responsible for moving, shipping, storing or unloading various materials either by hand or with the use of machinery and may also be required to operate a forklift or other machinery to unload very heavy items. Their duties include unloading equipment, storing equipment, and moving and transporting materials.

Patient Care Taker

viva senior living
Harrisburg
02.2016 - 07.2017
  • Provide direct care to residents and contribute to continuity of care and effective communication by reporting care provided and changes in the resident's condition to the Resident Care Director immediately. May participate in routine activities of resident’s care activities, including daily living.
  • Assisting residents with lifts, moves, and transports, using proper body mechanics or lifting devices for accident prevention.
  • Responds to inquiries relating to requests from residents, visitors, and other personnel promptly and courteously within given time frames and established policy.
  • Communicates and interacts effectively and tactfully with the residents, visitors, families, peers, and supervisors promoting a homelike environment.
  • Fully understands all aspects of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the charge nurse or administrative staff incidents or evidence of resident abuse or violation of residents’ rights.
  • Performs all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated and proper disposal of soiled materials. Also providing care that maintains each resident’s skin integrity to prevent pressure ulcers, skin tears and other damage by changing incontinent residents, turning, repositioning immobile residents and by applying moisturizers to fragile skin and other areas.
  • Arrive to work at the scheduled time.
  • Perform other related duties as required.
  • Participate in all life safety and emergency drills and trainings.
  • Fulfill responsibilities as assigned during implementation or activation of the facility’s emergency plan.
  • Assists with evacuation of residents in an emergency situation
  • Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications.
  • Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
  • Protect residents from abuse, and cooperate with all investigations.
  • Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator.
  • Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer.
  • Fulfill individual responsibility to report any suspicion of a crime to law enforcement, and the state agency.
  • Performs other duties as requested.

Education

High School Diploma -

Central Dauphin East High School
Harrisburg, PA
06-2010

Skills

  • Communication skills
  • Documentation skills
  • Problem solving
  • team worker
  • proactive
  • Microsoft Word
  • Excel word
  • epic
  • Sunquest/Clinisys
  • registration
  • scheduling
  • laboratory coding

Timeline

Medical Office Assistant

Pennstatehershey
11.2024 - 07.2025

Packer

Amazon
07.2017 - 08.2024

Patient Care Taker

viva senior living
02.2016 - 07.2017

High School Diploma -

Central Dauphin East High School
Ariel Gessler