I enjoy arts and crafts such as diamond painting, puzzles, and painting/coloring Attending drag races in the summertime is also something I enjoy
Ariel Hatfield
Bethlehem
Summary
Experienced
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role to utilize customer service and organization skills to the fullest.
Overview
13
13
years of professional experience
Work History
Receptionist Administrator
Muschlitz Excavating
04.2024 - 07.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Line Worker
Mack Trucks Inc.
03.2019 - 09.2020
- Working both on and off the assembly line building components and assembling them on to the trucks chassis as it went down the assembly line
Lead Housekeeper
Hampton Inn and Suites Baltimore
10.2018 - 02.2019
- Responsibilities included ensuring high quantity cleanliness for all hotel rooms, with precise checks after cleaning was performed.
- Tasked with daily reports and check lists for each housekeeper.
- As well as monthly inventory of all the products used in cleaning and sheets/towels.
- Computer training and on hand training was performed by myself to ensure high quality to new hires.
- Jumping in when needed both in the laundry room or on the floors cleaning was a regular occurrence.
Housekeeper
Hilton Garden Inn Annapolis
08.2018 - 10.2018
- Time management is a big component at being successful at this job.
- Loading our carts with all the supplies needed to clean each room was important at being fast and efficient.
- We had a few hours to clean a large list of hotel rooms for both check ins and stay overs while keeping high standards.
- Helping other departments with valeting vehicles or stocking supply rooms when my rooms were complete.
- Supervisors would also have me help with tasks like checking finished rooms and inventory as well as helping other housekeepers finish their rooms.
Dog attendant
Dog Topia
04.2018 - 07.2018
- My duties were to be a watcher of all dogs boarding in a specific room given to me for that day.
- Play equipment was to be placed in the middle of the room for all dogs to play on until nap time/ feeding times.
- Water bowls, cages, play equipment, and floors were to be cleaned during each shift.
- Dog fights were to be handled very safely and professionally and listed into computer by main desk staff.
- Grooming was done when asked by the customers.
Housekeeper
Hilton Garden Inn Lusby
01.2017 - 04.2018
- Cleaning each hotel room given to me on our to do lists of check inns and check outs.
- Helping with other tasks once my rooms were completed, such as folding laundry, stocking the supply closets, and cleaning extra rooms not yet completed.
- Helping to train new employees when hired to keep high standards.
Maintenance Technician
Brown Daub Chrysler Jeep Dodge Fiat
10.2013 - 11.2016
- Tasks included oil changes and adding of fluids as well as flushes.
- Small maintenance was performed such as rotating, patching or replacing tires. Replacing wiper blades, headlights, and air filters. Fluid flushes and top offs.
- Performed Inspections and software updates, as well as recalls.
- Addressing all customer concerns upon arrival was top priority.
Maintenance Technician
Bennett Toyota
06.2011 - 10.2013
- Performed small maintenance to all vehicles coming through the oil change line
- Performed valet and car washes
- Documented repairs after performing maintenance
Education
Associate of Science - Automotive
Northampton Community College
Bethlehem, PA05-2011
High School Diploma -
Easton Area High School
Easton, PA06-2009
Skills
- Dependable and responsible
- Organization and time management
- Self-motivation and discipline
- Administrative support
Interests
Timeline
Receptionist Administrator
Muschlitz Excavating
04.2024 - 07.2024
Line Worker
Mack Trucks Inc.
03.2019 - 09.2020
Lead Housekeeper
Hampton Inn and Suites Baltimore
10.2018 - 02.2019
Housekeeper
Hilton Garden Inn Annapolis
08.2018 - 10.2018
Dog attendant
Dog Topia
04.2018 - 07.2018
Housekeeper
Hilton Garden Inn Lusby
01.2017 - 04.2018
Maintenance Technician
Brown Daub Chrysler Jeep Dodge Fiat
10.2013 - 11.2016
Maintenance Technician
Bennett Toyota
06.2011 - 10.2013
Associate of Science - Automotive
Northampton Community College
High School Diploma -
Easton Area High School
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