Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arleth Lebron Ortiz

York

Summary

Compassionate healthcare professional experienced in patient care, customer service, and direct support roles. Currently, a Nursing Assistant at York Hospital with WellSpan Health, I provide patient-centered care in a fast-paced environment. Bilingual in English and Spanish, I excel in communication, problem-solving, and working with diverse populations, while delivering exceptional support and adapting to changing priorities in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Nursing Assistant

Wellspan Health- York Hospital
04.2026 - Current

* Provide direct patient care in a fast-paced hospital setting.
* Communicate with patients, families, and healthcare staff to ensure quality care.
* Document patient information accurately while maintaining HIPAA compliance.
* Respond to patient needs with professionalism, empathy, and attention to detail.

Infant Teacher

New Beginnings ELC
04.2025 - 04.2026

* Provided daily care and support while ensuring safety and well-being.
* Maintained accurate documentation and communicated regularly with families.
* Managed multiple responsibilities in a fast-paced environment.

Daycare Teacher

UGRO Learning Center
12.2023 - 02.2025

* Supported children and families through effective communication and care.
* Maintained records and followed confidentiality requirements.
* Collaborated with team members to ensure a safe and supportive environment.

To Go Specialist /Catering Assistant

Red Robin
01.2023 - 12.2023

* Delivered excellent customer service in a high-volume environment.
* Resolved customer concerns professionally and efficiently.
* Processed orders accurately while managing multiple tasks.

Education

High School Diploma -

William Penn Senior High School
York, PA
06-2023

Skills

    * Customer Support
    * Bilingual (English & Spanish)
    * Phone, Email & In-Person Communication
    * Problem Solving
    * Documentation & Record Keeping
    * HIPAA Compliance
    * Data Entry
    * Time Management
    * Multitasking
    * Team Collaboration
    * Customer Service
    * Attention to Detail

    * Outlook/ Teams

    * Microsoft office

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Nursing Assistant

Wellspan Health- York Hospital
04.2026 - Current

Infant Teacher

New Beginnings ELC
04.2025 - 04.2026

Daycare Teacher

UGRO Learning Center
12.2023 - 02.2025

To Go Specialist /Catering Assistant

Red Robin
01.2023 - 12.2023

High School Diploma -

William Penn Senior High School
Arleth Lebron Ortiz