Aron Esterly
Bethlehem
Summary
Versatile and dynamic professional with a proven track record at Deluxe Plumbing & Heating, excelling in client relationship building and workplace safety. Demonstrated ability to enhance customer satisfaction and streamline operations, mastering data entry and financial management. Achieved significant improvements in project outcomes and team productivity through effective communication and skillful scheduling.
Skilled trades professional prepared to contribute expertise in plumbing systems and installations. Proven experience in supporting residential and commercial plumbing projects with high standards and attention to detail. Known for reliability, adaptability, and strong teamwork, ensuring smooth project completion and client satisfaction.
Overview
7
7
years of professional experience
Work History
Service Apprentice
Deluxe Plumbing & Heating
12.2023 - 06.2024
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Safely handled tools and equipment in large-scale projects.
- Implemented safety protocols on job sites to minimize risks and maintain compliance with industry regulations.
- Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
Barback
Steel Club Country Club
12.2022 - 12.2023
- Answered customer questions about food and beverage items and assisted with menu selections.
- Learned how to make wide variety of mixed drinks.
- Replaced empty kegs and soda syrups.
- Delivered food to customers at bar and tables.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
Food Runner
Steel Club Country Club
02.2022 - 12.2022
- Established rapport with customers by providing friendly and attentive service.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Front Desk Worker
Retro Fitness Gym
08.2020 - 05.2021
- Streamlined check-in procedures for improved guest experiences and reduced waiting times.
- Assisted guests in signing up for gym memberships, resulting in increased occupancy rates and revenue generation.
- Maintained strict confidentiality of guest information, adhering to industry best practices and ensuring compliance with data privacy regulations.
- Balanced daily cash drawer and processed payments accurately, maintaining financial integrity at the front desk.
- Managed a high volume of incoming calls, directing callers to appropriate personnel or assisting with their needs.
Salad Bar Attendant
Prime Steak House
10.2018 - 04.2019
- Placed clean plates and utensils at beginning of salad bar for patron self-service.
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Complied with safety standards while handling food and buffet equipment.
- Minimized cross-contamination during preparation and stocking.
- Supported efficient restaurant operations by promptly preparing additional items during peak hours.
- Enhanced customer satisfaction by maintaining a clean and well-stocked salad bar throughout the day.
Busser
Prime Steak House
10.2017 - 10.2018
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
No Degree - Business Management
Bloomsburg University of Pennsylvania
Bloomsburg, PA12-2025
High School Diploma -
Liberty High School
Bethlehem, PA06-2021
Skills
- Workplace safety
- Client relationship building
- Scheduling appointments
- Data entry proficiency
- Complaint handling
- Budgeting and financial management
Timeline
Service Apprentice
Deluxe Plumbing & Heating
12.2023 - 06.2024
Barback
Steel Club Country Club
12.2022 - 12.2023
Food Runner
Steel Club Country Club
02.2022 - 12.2022
Front Desk Worker
Retro Fitness Gym
08.2020 - 05.2021
Salad Bar Attendant
Prime Steak House
10.2018 - 04.2019
Busser
Prime Steak House
10.2017 - 10.2018
No Degree - Business Management
Bloomsburg University of Pennsylvania
High School Diploma -
Liberty High School
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