Aryana Taggart
Hatfield
Summary
Dynamic manager with a proven track record at McDonald's, excelling in staff management and customer service. Developed training materials and optimized shift scheduling, enhancing team productivity and service quality. Leveraged software skills to improve operational efficiency, ensuring high standards and guest satisfaction. Recognized for building strong customer loyalty through effective complaint resolution.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's
01.2024 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Monitored performance metrics to identify areas for improvement in service efficiency.
- Managed and motivated employees to be productive and engaged in work.
- Developed training materials to support onboarding of new employees effectively.
- Used software to input data on food cost.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Server Manager
Jeffrey A Miller Catering
08.2023 - Current
- Coordinated food and beverage orders to ensure timely delivery.
- Supervised daily operations, ensuring adherence to service standards and guest satisfaction.
- Social media management
- Photography and editing for social media
- Developed staff schedules, optimizing labor costs while meeting service demands.
- Handled guest complaints positively and offered appreciation tokens to build customer loyalty.
Deli Clerk
Wawa
03.2023 - 12.2024
- Prepared and assembled deli products to meet customer preferences and dietary needs.
- Trained new employees on operational procedures, enhancing team performance and service quality.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Bachelor of Science - Business Administration
Montgomery County Community College
Blue Bell, PA05-2028
High School Diploma -
North Penn SHS
Lansdale, PA06-2025
Skills
- Shift scheduling
- Software skills
- Customer service
- Time management
- Staff management
- Social media management
Timeline
Manager
McDonald's
01.2024 - Current
Server Manager
Jeffrey A Miller Catering
08.2023 - Current
Deli Clerk
Wawa
03.2023 - 12.2024
Bachelor of Science - Business Administration
Montgomery County Community College
High School Diploma -
North Penn SHS