Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Asbel Alberto

Wilkes-Barre

Summary

Dynamic and customer-focused professional with a clean driving record and proven expertise in route planning and traffic navigation at Uber. Adept at building positive relationships and ensuring passenger safety, I excel in delivering exceptional service while adapting to diverse situations. Committed to maintaining high standards of safety and efficiency in all operations.

Overview

7
7
years of professional experience

Work History

DRIVER

Uber
Newark
06.2021 - 07.2025
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Utilized GPS navigation systems to plan efficient routes for deliveries.
  • Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
  • Utilized GPS and maps for efficient route planning.
  • Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
  • Continuously monitored traffic conditions in order to select optimal route for passenger destination.
  • Assisted customers with setting up mobile payment methods for rideshare services.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
  • Established positive relationships with customers through courteous interactions.

Valet Parking Attendant

LAZ Parking
Boston
02.2019 - 06.2021
  • Responsible for keeping track of all incoming and outgoing vehicles from the lot.
  • Transported vehicles between various locations as needed.
  • Monitored parking lot to ensure that vehicles were parked correctly.
  • Provided customers with valet tickets upon arrival and collected tickets upon departure.
  • Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
  • Ensured customer satisfaction by providing friendly, courteous service.

General Cleaner

ABM - Facility Services
Boston
09.2018 - 10.2019
  • Followed safety procedures when handling hazardous materials.
  • Notified supervisor of any maintenance issues requiring attention.
  • Inspected buildings for cleanliness on a daily basis.
  • Ensured all equipment was functioning properly before use.
  • Ensured all areas were secure before leaving the premises at the end of shift.
  • Observed all safety precautions while performing tasks such as operating machinery or using hazardous chemicals.
  • Assisted with special projects related to general cleaning duties.
  • Responded promptly to customer inquiries regarding services offered.

Education

BBA - Informatics

JUAN PABLO DUARTE
DOMINICAN REPUBLIC
01-2013

Skills

  • Route planning
  • Customer service
  • Traffic navigation
  • Safety compliance
  • Problem solving
  • Relationship building
  • Commercial driving
  • Adaptability
  • Attention to detail
  • Communication skills
  • Vehicle inspection
  • Passenger guidance
  • Transportation
  • Clean driving record
  • City and non-city driving
  • Safety protocols
  • Punctuality
  • Passenger support
  • Staff development
  • Flexible schedule
  • Friendly and outgoing
  • Team building
  • Patience and tact
  • Problem-solving

Languages

Spanish
Full Professional
English
Limited

Timeline

DRIVER

Uber
06.2021 - 07.2025

Valet Parking Attendant

LAZ Parking
02.2019 - 06.2021

General Cleaner

ABM - Facility Services
09.2018 - 10.2019

BBA - Informatics

JUAN PABLO DUARTE

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Asbel Alberto