Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Personal Banker (safe)
Wells Fargo, Philadelphia
02.2022 - Current
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Recommended banking products and services to members based on individual requirements.
Helped customers understand available services and select best bank product, such as deposit account or investment strategy.
Collaborated across departments to recommend investment and mortgage products.
Used consultative sales process and financial needs assessment to build customer profiles and create customized solutions.
Coached and mentored other team members in branch to follow company procedures.
Lead Teller
Wells Fargo, Philadelphia
03.2020 - 02.2022
Responsibilities: Overseeing the teller line, approving transactions, providing excellent customer service, scheduling, coaching, operational tasks, teller transactions, manage customer concerns, assist branch management in tasks, leading team meetings & supervising team members. Building relationships with customers and asking the right financial questions. Knowing which products will help the customer succeed financially.
Education
No Degree - Finance Major
Temple University (Fox School of Business)
Philadelphia, PA
01-2025
Associate of Arts - Business Administration
Community College Of Philadelphia
Philadelphia
05-2022
Skills
Client relationship management
Financial product expertise
Collaboration
Account management
Portfolio assessment
Financial planning
Accomplishments
Collaborated with team of three in the development of private client portfolio of 4 million.
Collateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NACollateral Valuation Analysis at Wells Fargo Home Mortgage and Wells Fargo Bank NA