Ashiana Everage
Philadelphia
Summary
Highly motivated and results-oriented professional with a strong background in customer service and sales. Dedicated to providing exceptional support and delivering outstanding customer experiences. Proven ability to build rapport, identify customer needs, and close sales effectively. Seeking a full-time position to leverage my expertise and contribute to the growth and success of a dynamic organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Preschool Teacher
Learn & Play Daycare Center
08.2024 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Caregiver
Care & Help Home Care
08.2023 - 01.2025
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Special Education Paraprofessional
Beautiful Favor Daycare
03.2023 - 12.2023
- Carry out the instructional programs and lessons as developed by the supervising teacher in all learning environments -Assist individual students or groups of students in performing activities initiated by the teacher -Individually or in small groups, reinforce concepts and skills introduced by the teacher in all learning environments -Keep student(s)on task - Implement accommodations (read tests aloud, take notes, enlarge materials,etc) -Facilitate interaction between students with disabilities and classmate -Teach and model strategies to peers about how to interact with the student with a disability
- Support the development of communication skills
Remote Customer Support Associate
Go Brand Inc
01.2021 - 02.2023
- Participate in ongoing training and self-development - Maintain advanced knowledge of procedures, product information and online resource tools - Handle customer complaints - Provide appropriate solutions and alternatives within a appropriate time limits - Follow up to ensure resolution - Keep records of customer interactions - Process customer accounts and file documents
Retail Assistant
Primark
05.2018 - 12.2020
- Greet & engage with customers - Operate Cash registers, manage financial transactions, & balance drawers - Maintained cleanliness and chic appearance of the sales floor
Crew Member
Panthers Cafe
11.2016 - 06.2020
- Take payments and notify kitchen staff about orders - Serve and assemble orders for customers - Take customers’ complaints - Prepare food items - -Clean and organize the work place.
Education
Highschool Diploma -
Jules E. Mastbaum Vocation Highschool
Philadelphia, PA01.2020
Skills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
- Parent-teacher communication
- Lesson planning
- Early childhood education
- Group and individual instruction
- Activity planning
- Curriculum planning
- Training in food handling preparation
- Social skills development
- Age-appropriate assessment
- Adept at working with special needs children
- Conflict resolution techniques
- Daycare management
Certification
- HIPAA Compliance Certification, 05/20
- Drivers License, 05/20
- FBI Child Abuse Clearance, 05/22
- First Aid Certification
Certificates
-cpr certified
-all of my child care clearances
-fire safety training clearance
Timeline
Preschool Teacher
Learn & Play Daycare Center
08.2024 - Current
Caregiver
Care & Help Home Care
08.2023 - 01.2025
Special Education Paraprofessional
Beautiful Favor Daycare
03.2023 - 12.2023
Remote Customer Support Associate
Go Brand Inc
01.2021 - 02.2023
Retail Assistant
Primark
05.2018 - 12.2020
Crew Member
Panthers Cafe
11.2016 - 06.2020
Highschool Diploma -
Jules E. Mastbaum Vocation Highschool
- HIPAA Compliance Certification, 05/20
- Drivers License, 05/20
- FBI Child Abuse Clearance, 05/22
- First Aid Certification
Similar Profiles
Isha NurIsha Nur
Director of Operations at Learn and Play Daycare PreschoolDirector of Operations at Learn and Play Daycare Preschool
Olivia DuarteOlivia Duarte
Daycare Assistant Teacher at Learn And Play DaycareDaycare Assistant Teacher at Learn And Play Daycare
Angela RodriguezAngela Rodriguez
Assistant Teacher at Learn And Play DaycareAssistant Teacher at Learn And Play Daycare