Ashley Ayotte

• Processed customer transactions efficiently and accurately.
• Assisted customers with inquiries and account services.
• Maintained cash drawer integrity through meticulous balancing.
• Supported team in achieving daily operational goals.
• Learned banking systems to enhance service delivery.
• Collaborated with colleagues to improve customer experience.
• Participated in training sessions to develop product knowledge.
• Ensured compliance with banking policies and procedures.
• Assisted in training new tellers to ensure a consistent level of excellent service across the team.
• Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
• Mentored junior tellers, fostering professional growth and improved performance within the team.
• Investigated and promptly resolved issues with patron accounts.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
• Maintained cash drawer integrity through diligent tracking and reconciliation practices.
• Educated customers on banking products and services, fostering informed decision-making.
• Identified potential fraud or discrepancies during transaction processing, ensuring compliance protocols were followed.
• Supported daily operational tasks, including balancing cash drawers and preparing deposits for the bank's vault.
• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
• Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.

• Coordinated daily dispatch operations, ensuring efficient routing of bus schedules
• Communicated with drivers to provide real-time updates and resolve issues promptly.
• Maintained accurate records of dispatch activities and bus maintenance schedules.
• Implemented process improvements that enhanced response times for urgent deliveries.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods, passengers and materials.
• Directed dispatching, routing, and tracking of [Number] fleet busses.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Sold bus tickets and planned their routes for bus transfers to their destination
• Ticket sales

• Boarded and Docked busses