Summary
Overview
Work History
Education
Skills
Timeline
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Ashley DeLowery

Pottsville

Summary

Dynamic and dependable professional with a strong background in customer service and logistics, notably at Wegmans Distribution Center. Proven ability to enhance efficiency and accuracy in order picking, while fostering a positive team environment. Skilled in time management and problem-solving, consistently achieving high customer satisfaction through attention to detail.

Overview

19
19
years of professional experience

Work History

Delivery Driver

Spark
12.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Selector

Wegmans Distribution Center
10.2014 - 07.2024
  • Detail-oriented Order Picker with experience working in various large warehouse environments.
  • Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
  • Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
  • Demonstrated commitment to quality assurance by thoroughly inspecting all picked items before packing for shipment.
  • Assisted with physical inventory audits, ensuring accurate record-keeping and loss prevention measures were in place throughout the process.
  • Enhanced team productivity by assisting with training new employees on warehouse processes and best practices.
  • Upheld company values and policies by consistently demonstrating professionalism, integrity, and a strong work ethic in all aspects of the role.
  • Increased order accuracy by diligently reviewing and selecting items according to pick lists.
  • Moved loads using forklifts and other lift equipment.

Assistant Manager

Turkey Hill Minit Markets
05.2013 - 10.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Sales Associate

Kmart
05.2006 - 05.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

Shenandoah Valley Jr./Sr. High School
Shenandoah, PA

Skills

  • Positive attitude
  • Customer service
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Heavy lifting
  • Stocking and inventory
  • Multitasking and organization

Timeline

Delivery Driver

Spark
12.2024 - Current

Selector

Wegmans Distribution Center
10.2014 - 07.2024

Assistant Manager

Turkey Hill Minit Markets
05.2013 - 10.2014

Sales Associate

Kmart
05.2006 - 05.2013

Shenandoah Valley Jr./Sr. High School

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Ashley DeLowery