Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Dolnack

Monaca

Summary

Hardworking and dedicated individual with 5 years of experience in retail management and customer service, looking to further personal & professional goals, and explore a new field. Proven expertise in employee management, sales strategies, and operational oversight, including shift scheduling and inventory control. Skilled in fostering a positive workplace and enhancing team performance. Committed to delivering exceptional service in fast-paced environments. Authorized to work in the US for any employer.

Overview

3
3
years of professional experience

Work History

Floor Manager

Lush Cosmetics
09.2023 - Current
  • Customer Service & retention; building relationships in business is important.
  • Employee management & employee relations; working together as a team that understands each other and communicates makes all aspects of work run smoothly.
  • Sales/Retail experience; in-depth customer consultations and in-store demos with customers are a daily Lush occurrence.
  • Till overview & bank deposits; cash management and LP training
  • Ordering/Shipment experience; responsible for placing some orders and checking in deliveries, as well as regular inventory counts
  • Multiple POS system training; DAX POS, LushPay, and mobile till training
  • Visual Merchandising; VM training and monthly store-wide checklists to ensure maximum efficiency and sales

Shift Lead

Dairy Queen
10.2022 - 09.2023
  • Opening/Closing duties; Keyholder duties, turning on and checking equipment, setting the store up for success.
  • Bank deposits & till overview; cash management & LP (loss prevention) training.
  • Ordering & shipment experience; responsible for placing weekly small-batch orders, as well as checking-in and organizing delivered shipments
  • Employee management/ scheduling experience; trained several new members of staff on all aspects of the job including POS & till training, food preparation, machine operation, and customer interaction.

Education

High school diploma -

Rochester Area High School
Rochester, PA
06.2022

Skills

  • Customer service
  • Customer retention
  • Shift Management
  • Employee relations
  • Interpersonal and written communication
  • Hazardous waste management
  • Team collaboration
  • Supply maintenance
  • Analytical thinking
  • Documentation and reporting

Timeline

Floor Manager

Lush Cosmetics
09.2023 - Current

Shift Lead

Dairy Queen
10.2022 - 09.2023

High school diploma -

Rochester Area High School

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Ashley Dolnack