Open To Work
Ashley Ellex
Allentown
Summary
Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.
Overview
8
8
years of professional experience
Work History
Housekeeping
Home 2 Suites
Bethlehem
11.2025 - 01.2026
- Maintained cleanliness of guest rooms, ensuring a comfortable and welcoming environment
- Collaborated with front desk staff to prioritize room cleaning based on guest schedules, enhancing guest satisfaction
- Inspected rooms for issues or damages, facilitating prompt resolutions to maintain high cleanliness standards
Associate
Pantry 1
Bethlehem
02.2024 - 05.2024
- Cultivated strong customer rapport with each interaction, enhancing customer loyalty and satisfaction
- Processed cash and credit card transactions, issued refunds, and operated POS systems to ensure accurate financial transactions
- Ensured safe and clean work environment by adhering to company guidelines and regulations
Cook/Cashier
Daisy Hill Kitchen and Grill
Allentown
02.2021 - 12.2021
- Trained new hires on policies, procedures, and best practices to ensure compliance and operational efficiency.
- Cross-trained in food service and cashier operations to increase flexibility in team roles.
- Prepared diverse menu items following established recipes and standards.
- Maintained cleanliness and organization in the kitchen and food preparation areas.
- Operated kitchen equipment safely and effectively during food preparation.
ATT Premier Business Agent
CoWorx Staffing
Bethlehem
05.2019 - 08.2019
- Guided customers in navigating Premier Business Accounts online, enhancing their user experience and satisfaction.
- Maintained professionalism and empathy while addressing customer concerns, leading to numerous commendations from management for exceptional service.
- Managed escalated calls, effectively deescalating situations and achieving satisfactory resolutions.
- Documented all calls in detail while building customer rapport and troubleshooting how to further assist them with their needs
Cricket Farmer
Bug Co.
Hellertown
03.2018 - 09.2018
- Collaborated with team to wrangle and collect live crickets and hookworms for fulfillment
- Operated bandsaw and pallet jacks to support production and ensure timely processing
- Picked and packed client orders based on shipping invoices to meet client specifications
Education
Associate of Science - Information Technology (Cybersecurity)
Campus
Online03-2028
Some College (No Degree) - Medical Billing And Coding
DeVry University
Online04-2024
Skills
- Team collaboration
- Problem-solving
- Adaptability
- Conflict management
- Teamwork and building rapport
- Emotional Intelligence
Awards
- National Society for Leadership and Success, 12/01/24-Present
- Selected by Campus Administration to participate among top students in a leadership program including:
- Leadership Training Day: Trained in leadership and success skills via introspective and interactive training session
- Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as Leadership, Time Management, and Goal Setting
- Success Networking Teams: Participated in peer based leadership development teams
- Experience in setting and achieving goals, receiving coaching, coaching others and holding others accountable to commitments
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteSalary Range
$0/hr - $20/hrTimeline
Housekeeping
Home 2 Suites
11.2025 - 01.2026
Associate
Pantry 1
02.2024 - 05.2024
Cook/Cashier
Daisy Hill Kitchen and Grill
02.2021 - 12.2021
ATT Premier Business Agent
CoWorx Staffing
05.2019 - 08.2019
Cricket Farmer
Bug Co.
03.2018 - 09.2018
Associate of Science - Information Technology (Cybersecurity)
Campus
Some College (No Degree) - Medical Billing And Coding
DeVry University