Ashley Hoerner
YORK
Summary
Results-driven Customer Service Representative with extensive cash handling experience. Excelled in maintaining organized workspaces and fostering team collaboration. Trained new staff while managing inventory in fast-paced environments. Recognized for exceptional customer relations and time management skills, consistently delivering quality service and adapting to challenges to enhance organizational success.
Overview
19
19
years of professional experience
Work History
Anstadt ( mixtiles )
receiving shipping
York
09.2025 - 02.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained organized workspace for efficient production flow.
- Framed photographs and prints with protective mounting methods to preserve quality.
Cashier
Gabriel Brothers
York
10.2022 - 04.2025
- Guided customers in product inquiries and selections to enhance shopping experience.
- Processed customer transactions accurately and efficiently at retail location.
- Trained new cashiers on register operations and customer service protocols.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Restocked shelves to ensure product availability and optimal shopping conditions.
Waitress
Stonegrille&Taphouse
York
10.2014 - 10.2020
- Processed cash transactions and payments with accuracy to ensure smooth operations.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Supported wait staff during peak hours to enhance service efficiency.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Delivered food and beverages promptly to tables and bar areas.
- Delivered exceptional customer service in a fast-paced environment to ensure guest satisfaction.
waitress
Victory Athletic club
York
05.2007 - 10.2014
- Delivered exceptional customer service to enhance guest experience for club members and visitors.
- Took and processed food and drink orders with attention to detail to ensure satisfaction.
- Managed cash register and executed transactions accurately to maintain financial integrity.
Education
High School Diploma -
William Penn Senior High
York, PA06-2008
Skills
- Product knowledge
- Order processing
- Inventory management
- Cash handling expertise
- Sales support
- Customer service excellence
- Customer relations
- Team collaboration
- Fast-paced environment
- Organizational skills
- Organization and time management
- Calm under pressure
- Communication
Timeline
Anstadt ( mixtiles )
receiving shipping
09.2025 - 02.2026
Cashier
Gabriel Brothers
10.2022 - 04.2025
Waitress
Stonegrille&Taphouse
10.2014 - 10.2020
waitress
Victory Athletic club
05.2007 - 10.2014
High School Diploma -
William Penn Senior High