Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Member Lending Advocate
Pinpoint FCU
Milton
10.2020 - 12.2025
Advised clients on legal compliance with financial regulations and policies.
Drafted and reviewed contracts for loan agreements and member services.
Represented the credit union in Community centered events.
Reviewed regulatory changes to ensure ongoing compliance across operations.
Retail Banker
Woodforest Bank
Lewisburg
05.2017 - 10.2020
Assisted customers with account openings and inquiries at Woodforest Bank.
Processed transactions efficiently while ensuring compliance with banking regulations.
Educated clients on various banking products and services offered by the bank.
Collaborated with team members to optimize branch operations and service delivery.
Shift Manager
Mcdonalds, PDI FOODS
Lewisburg
09.2014 - 05.2017
Supervised team members during peak service hours to ensure smooth operations.
Trained new staff on food safety and customer service standards.
Managed inventory levels to maintain adequate stock of supplies and ingredients.
Coordinated shift schedules to optimize workforce efficiency and coverage.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Education
Bachelor of Science - Elementary Education/Special Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA
06.2006 - 12.2010
Skills
Legal compliance
Contract drafting
Regulatory review
Client advocacy
Team collaboration
Effective communication
References
References available upon request.
Timeline
Member Lending Advocate
Pinpoint FCU
10.2020 - 12.2025
Retail Banker
Woodforest Bank
05.2017 - 10.2020
Shift Manager
Mcdonalds, PDI FOODS
09.2014 - 05.2017
Bachelor of Science - Elementary Education/Special Education