Ashley Kay
Middletown
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
Giant Food Stores
01.2025 - Current
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints efficiently, fostering positive customer relationships.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Coordinated breaks for fellow cashiers to ensure continuous coverage at all times while minimizing downtime.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Daycare Provider
Self Employed Services
10.2013 - 01.2025
- Interact with children and their parents/guardians on a daily basis.
- Feed, diaper, change, and play with children of varying ages.
- Supervise outdoor play. Arts and crafts. Assist with homework as needed.
- Help children with potty training. Encourage emotional growth.
Crew Member
McDonald's
09.2022 - 02.2024
- Stock fries
- Make fries and hash browns
- Cashier
- Clean work area
Para Educator
Lower Dauphin School District
08.2021 - 06.2022
- Worked in the elementary autism support class.
- Accompanied students to their specials.
- Assisted the teacher.
- Math, writing, and ELA centers with the students.
Daycare Worker
Friendship Community Center
10.2007 - 07.2010
- Help out in the babysitting center room.
- Set up the room, set out toys.
- Supervise children playing and snack time.
- Help children with toileting.
- Communication with parents.
Education
High School Diploma - General Studies
Lower Dauphin High School
Hummelstown, PA06.2005
Skills
- Meal Preparation
- Experience Working With Students
- Preschool experience
- Infant Care
- Cleaning
- Babysitting
- Experience with children
- Autism Experience
- Classroom experience
- Organizational skills
- Toddler Care
- Special Needs
- Developmental Disabilities Experience
- Special Education
- Childcare
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Certification
- Driver's License
- Ramp Certified
- April 2025 to April 2027
Languages
English - Expert
Timeline
Cashier
Giant Food Stores
01.2025 - Current
Crew Member
McDonald's
09.2022 - 02.2024
Para Educator
Lower Dauphin School District
08.2021 - 06.2022
Daycare Provider
Self Employed Services
10.2013 - 01.2025
Daycare Worker
Friendship Community Center
10.2007 - 07.2010
High School Diploma - General Studies
Lower Dauphin High School
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