Ashley Lutz
Reading
Summary
Dedicated machine operator with a strong work ethic at Alcon, skilled in machinery operation and quality control. Achieved exceptional product quality through meticulous monitoring and problem-solving. Fostered teamwork and collaboration, enhancing production efficiency while adhering to safety compliance. Proven ability to adapt quickly and implement process improvements in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Machine Operator
Alcon
10.2022 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Enhanced operational efficiency, organizing workstations for maximum productivity.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
Rural Mail Carrier
United States Postal Service, USPS
03.2017 - 2021
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
- Organized mail ahead of delivery runs for correct routing.
- Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
- Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
- Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
- Communicated regularly with supervisors regarding route progress, issues encountered, or any necessary adjustments needed.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Reduced late deliveries by maintaining an organized and efficient route schedule.
- Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles.
- Enhanced customer satisfaction by providing timely and accurate mail delivery to rural areas.
- Promoted a positive work environment by fostering teamwork amongst colleagues during peak times or challenging situations.
- Sorted mail according to order of address appearance for easy access in field.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
- Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
- Identified postage discrepancies and escalated for resolution to limit customer delays.
- Maintained vehicle cleanliness and functionality, ensuring optimal performance for daily deliveries.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Collaborated with other team members to identify inefficiencies in current mail processes and implement improvements.
- Wrote detailed trip reports with notable details about road conditions, weather, and obstacles encountered.
- Adapted to new delivery routes quickly, demonstrating flexibility and commitment to service continuity.
- Maintained accurate records of deliveries and pickups to streamline postal operations.
- Identified and reported potential safety hazards in delivery area, contributing to safer community environment.
- Fostered positive relationships with community members, enhancing public image of postal service.
- Safely operated postal delivery vehicles, ensuring timely distribution of mail and packages.
- Conducted regular vehicle maintenance checks, ensuring safety and reliability of delivery operations.
- Improved customer satisfaction with prompt and accurate delivery of mail and parcels.
Education
Machine Operator Program
Reading Area Community College
Reading, PA06.2025
Pennsylvania Leadership Charter School
West Chester, PA06.2011
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Machinery operations
- Computer skills
- Assembly and production
- Equipment operation
- Safety compliance
- Heavy lifting
- Machine maintenance
- Quality control
- Machinery cleaning
- Basic math
- Quality assurance
- Shipping and labeling
- Manufacturing
- Production monitoring
- Start up procedures
- Assembly procedures
- Equipment monitoring
- Process improvement
- Complex Problem-solving
- Hydraulic systems
- Pumps and compressors
- Pneumatic systems
- CAM software
- Tooling selection
- Multitasking Abilities
- Team building
- Multitasking and organization
- Time management
- Organizational skills
- Order reading
- Production preparation
- Machining and production standards
- Changeover procedure knowledge
- Batch production
- Documentation and reporting
- Relationship building
- Goal setting
- Critical Decision-making
- Inventory control
Certification
Machine operator program certification
Introduction to shop math certification
Timeline
Machine Operator
Alcon
10.2022 - Current
Rural Mail Carrier
United States Postal Service, USPS
03.2017 - 2021
Machine Operator Program
Reading Area Community College
Pennsylvania Leadership Charter School
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