Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Ashley Luzier

Woodland

Summary

Dynamic Crisis Program Specialist I with extensive experience at Community Connections of Clearfield/Jefferson Counties. Expert in crisis intervention and emergency response coordination, effectively training behavioral health delegates. Proven ability to foster collaboration and implement innovative training programs, enhancing service delivery and client outcomes in high-pressure environments.

Overview

9
9
years of professional experience

Work History

Crisis Program Specialist I

Community Connections of Clearfield/Jefferson Counties
11.2020 - Current
  • Maintained roles as the Delegate Supervisor, Emergency Behavioral Health Coordinator, and Crisis Intervention Team Training Coordinator.
  • Provide overall administration of a 24-hour, 7-day-per-week on-call delegate system. Participate in the after-hours, on-call delegate system. Provide administrative backup to the Delegate system after hours. Arrange and provide training to Behavioral Health (BH) delegates.
  • As the primary BH delegate, receive and act on requests for warrants in the involuntary psychiatric commitment process during regular business hours.
  • Monitor crisis and emergency behavioral health service providers for compliance with contracts and quality improvement.
  • Coordinated emergency behavioral health response efforts.
  • Implemented Crisis Intervention Team training for Law Enforcement Professionals based on the Memphis Model.
  • Trained individuals to ask about suicidal tendencies and make referrals for help, utilizing the Question, Persuade, and Refer (QPR) Model.
  • Active member of the Clearfield Jefferson Suicide Prevention Team.

Psychiatric Rehab Specialist I

Skills of Central PA
02.2020 - 11.2020
  • Engaged participants in goal-setting discussions.
  • Supported development of individualized treatment plans for participants.
  • Facilitated educational sessions on life skills, healthy living, social skills.
  • Recorded daily observations and analyzed them with participants.

Mental Health Therapist I

Bradford Regional Medical Center
07.2019 - 02.2020
  • Gained experience on the Dual Diagnosis 21-day inpatient unit.
  • Conducted therapeutic sessions to evaluate treatment goals.
  • Developed comprehensive treatment strategies.
  • Collaborated with multidisciplinary treatment team.
  • Conducted comprehensive evaluations of psychosocial history.
  • Guided educational groups focusing on mental health issues and effective coping mechanisms.
  • Documented developments by maintaining thorough and current progress notes.

Crisis Counselor

UCBH
07.2018 - 09.2019
  • Conducted mobile psychological assessments to establish clients' baseline functioning levels.
  • Coordinated and arranged necessary transportation for clients.
  • Ensured clients' safety during one-on-one interactions.
  • Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
  • Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.

Mental Health Therapist

Penn Highlands Dubois
07.2016 - 07.2018
  • Determined necessary inpatient and outpatient needs through patient evaluations in the ER.
  • Examined cases involving suicidality, homicidal thoughts, psychosis and various mental health disorders.
  • Collaborated with hospitals to locate inpatient beds for patients.
  • Consulted with community agencies regarding referrals for additional services or resources needed by clients.

Therapeutic Staff Member

Pentz Run Youth Services
03.2016 - 10.2016
  • Fostered secure and therapeutic surroundings for adolescent residents in a group home.
  • Conducted one-on-one meetings and group activities for resident interaction.
  • Oversaw development of monthly treatment plans for residents.

Education

Bachelor of Science - Human Development And Family Studies

The Pennsylvania State University
State College, PA
12-2015

Skills

  • Crisis intervention and management
  • Behavioral health training
  • Emergency response coordination
  • Involuntary commitment processes
  • Confidentiality practices
  • Team collaboration
  • Training development
  • Problem solving

Timeline

Crisis Program Specialist I

Community Connections of Clearfield/Jefferson Counties
11.2020 - Current

Psychiatric Rehab Specialist I

Skills of Central PA
02.2020 - 11.2020

Mental Health Therapist I

Bradford Regional Medical Center
07.2019 - 02.2020

Crisis Counselor

UCBH
07.2018 - 09.2019

Mental Health Therapist

Penn Highlands Dubois
07.2016 - 07.2018

Therapeutic Staff Member

Pentz Run Youth Services
03.2016 - 10.2016

Bachelor of Science - Human Development And Family Studies

The Pennsylvania State University
Ashley Luzier