Dynamic Crisis Program Specialist I with extensive experience at Community Connections of Clearfield/Jefferson Counties. Expert in crisis intervention and emergency response coordination, effectively training behavioral health delegates. Proven ability to foster collaboration and implement innovative training programs, enhancing service delivery and client outcomes in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Crisis Program Specialist I
Community Connections of Clearfield/Jefferson Counties
11.2020 - Current
Maintained roles as the Delegate Supervisor, Emergency Behavioral Health Coordinator, and Crisis Intervention Team Training Coordinator.
Provide overall administration of a 24-hour, 7-day-per-week on-call delegate system. Participate in the after-hours, on-call delegate system. Provide administrative backup to the Delegate system after hours. Arrange and provide training to Behavioral Health (BH) delegates.
As the primary BH delegate, receive and act on requests for warrants in the involuntary psychiatric commitment process during regular business hours.
Monitor crisis and emergency behavioral health service providers for compliance with contracts and quality improvement.
Coordinated emergency behavioral health response efforts.
Implemented Crisis Intervention Team training for Law Enforcement Professionals based on the Memphis Model.
Trained individuals to ask about suicidal tendencies and make referrals for help, utilizing the Question, Persuade, and Refer (QPR) Model.
Active member of the Clearfield Jefferson Suicide Prevention Team.
Psychiatric Rehab Specialist I
Skills of Central PA
02.2020 - 11.2020
Engaged participants in goal-setting discussions.
Supported development of individualized treatment plans for participants.
Facilitated educational sessions on life skills, healthy living, social skills.
Recorded daily observations and analyzed them with participants.
Mental Health Therapist I
Bradford Regional Medical Center
07.2019 - 02.2020
Gained experience on the Dual Diagnosis 21-day inpatient unit.
Conducted therapeutic sessions to evaluate treatment goals.
Developed comprehensive treatment strategies.
Collaborated with multidisciplinary treatment team.
Conducted comprehensive evaluations of psychosocial history.
Guided educational groups focusing on mental health issues and effective coping mechanisms.
Documented developments by maintaining thorough and current progress notes.
Crisis Counselor
UCBH
07.2018 - 09.2019
Conducted mobile psychological assessments to establish clients' baseline functioning levels.
Coordinated and arranged necessary transportation for clients.
Ensured clients' safety during one-on-one interactions.
Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
Provided emotional support and guidance to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
Mental Health Therapist
Penn Highlands Dubois
07.2016 - 07.2018
Determined necessary inpatient and outpatient needs through patient evaluations in the ER.
Examined cases involving suicidality, homicidal thoughts, psychosis and various mental health disorders.
Collaborated with hospitals to locate inpatient beds for patients.
Consulted with community agencies regarding referrals for additional services or resources needed by clients.
Therapeutic Staff Member
Pentz Run Youth Services
03.2016 - 10.2016
Fostered secure and therapeutic surroundings for adolescent residents in a group home.
Conducted one-on-one meetings and group activities for resident interaction.
Oversaw development of monthly treatment plans for residents.
Education
Bachelor of Science - Human Development And Family Studies
The Pennsylvania State University
State College, PA
12-2015
Skills
Crisis intervention and management
Behavioral health training
Emergency response coordination
Involuntary commitment processes
Confidentiality practices
Team collaboration
Training development
Problem solving
Timeline
Crisis Program Specialist I
Community Connections of Clearfield/Jefferson Counties
11.2020 - Current
Psychiatric Rehab Specialist I
Skills of Central PA
02.2020 - 11.2020
Mental Health Therapist I
Bradford Regional Medical Center
07.2019 - 02.2020
Crisis Counselor
UCBH
07.2018 - 09.2019
Mental Health Therapist
Penn Highlands Dubois
07.2016 - 07.2018
Therapeutic Staff Member
Pentz Run Youth Services
03.2016 - 10.2016
Bachelor of Science - Human Development And Family Studies
The Pennsylvania State University
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