Ashley Modo
Allentown
Summary
Results-driven sales leader with a strong track record in driving sales growth and enhancing client relationships. Skilled in effective communication, problem-solving, and coaching teams to exceed targets and deliver outstanding customer experiences. I love working with clients and giving them the best experience possible.
Overview
11
11
years of professional experience
2008
2008
years of post-secondary education
Work History
Sales Executive
ADP
Allentown
07.2025 - Current
- Promotion from District Manager | 2025 – Present
- Promoted after high performance in outbound sales and client experience
- Led a team of sales representatives, providing coaching, service guidance, and product support.
- Served as a trusted point of contact for small-business clients, led a team of 17 to provide clear explanations of payroll, HR, and benefit solutions, ensuring client understanding and satisfaction during the sales process.
- Collaborated with internal service teams to ensure smooth onboarding and issue resolution.
Maintained client relationships through follow-up, responsiveness, and proactive support.
District Manager
ADP
Allentown
09.2021 - 07.2025
- Completed three selling fiscals with strong performance across activity, pipeline growth, and closed business.
- Managed full sales cycle for small business clients: discovery, product demos, proposals, and onboarding.
- Consistently exceeded outbound activity metrics, averaging 40+ daily calls and multiple daily appointments.
- Educated business owners on payroll, HR compliance, taxes, and employee management solutions.
- Created a positive client experience through trusted communication, responsiveness, and clear expectations.
Direct Support Professional
Terrapin House
Allentown
03.2020 - 09.2021
- Assisted individuals with personal hygiene routines, promoting dignity and self-esteem.
- Coordinated recreational activities to enhance social skills and community engagement.
- Supported individuals in managing their daily schedules, fostering independence and time management.
Barista
Java Joint
Trexlertown
07.2014 - 05.2016
- Executed daily brewing of coffee and espresso, ensuring high-quality beverages for customers.
- Facilitated smooth operations during peak hours by optimizing workflow and minimizing wait times.
- Trained new baristas on beverage preparation techniques and customer service protocols.
Education
Emmaus High School
Emmaus, PASome College (No Degree) - Special Education
Lehigh Carbon Community College
Schnecksville, PASkills
- Sales strategy
- Customer relationship management
- Product demonstrations
- Lead generation
- Cold calling sales
- Team leadership
- Performance tracking
- Effective communication
- Problem solving
- Time management
- Training and development
- Lead development
Timeline
Sales Executive
ADP
07.2025 - Current
District Manager
ADP
09.2021 - 07.2025
Direct Support Professional
Terrapin House
03.2020 - 09.2021
Barista
Java Joint
07.2014 - 05.2016
Emmaus High School
Some College (No Degree) - Special Education
Lehigh Carbon Community College