Ashley Perez
Wilkes-Barre
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Property Management Assistant
SZ Prestige Properties
Wilkes Barre, NY
02.2025 - Current
- Supported daily property management operations for residential rental properties, ensuring smooth functionality
- Communicated with tenants regarding maintenance requests, lease questions, and payment updates
- Coordinated apartment showings, move-ins, and move-out inspections
- Managed tenant applications, lease paperwork, and filing systems to maintain organized records and streamline processes
- Maintained organized records for rent payments, maintenance requests, and resident information
- Worked closely with contractors and maintenance staff to ensure timely repairs and property upkeep
- Handled phone calls, emails, and inquiries, delivering professional customer service to enhance tenant satisfaction
Dental Assistant
NEPA Oral Surgery
Wilkes-Barre
09.2025 - 04.2026
- Assisted oral surgeons during surgical procedures including extractions, implants, and IV sedation cases
- Monitored patients before, during, and after procedures, ensuring comfort and safety throughout surgical process
- Assisted with anesthesia and sedation setup, monitoring vital signs to support patient stability
- Prepared treatment rooms, sterilized instruments, and maintained OSHA infection control standards
- Took and reviewed digital X-rays and updated patient charts and treatment notes
- Educated patients on post-operative instructions and oral hygiene, enhancing recovery and promoting health
Office Secretary
Platinum Autoworks Inc
05.2021 - 01.2024
- Managed complex scheduling for executive staff, ensuring timely attendance at important meetings.
- Addressed inquiries from callers, providing accurate information to enhance client satisfaction.
- Organized and updated all insurance files to ensure accuracy.
- Handled negotiations for insurance coverage limits and premiums with providers and managed billing for each company.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Scheduled appointments and conducted follow-up calls to clients.
- Responsible for maintaining all insurance files and updating files when necessary.
- Scheduled appointments and followed up with clients, fostering strong relationships and ensuring timely communication.
Education
High School Diploma -
St. Catherine's Academy High School
2250 Williamsbridge Rd Bronx, NY 09.2010 - 06.2014
Skills
- Customer Service
- Client engagement
- Telephone Etiquette
- Task Coordination
- Meeting scheduling
- Administration management
- Records management
- Inventory Control
- Microsoft
- Word
- Powerpoint
- Active listening
- Communication skills
- Bilingual English/Spanish
Timeline
Dental Assistant
NEPA Oral Surgery
09.2025 - 04.2026
Property Management Assistant
SZ Prestige Properties
02.2025 - Current
Office Secretary
Platinum Autoworks Inc
05.2021 - 01.2024
High School Diploma -
St. Catherine's Academy High School
09.2010 - 06.2014