Results-driven District Manager experienced in managing assets and developing talent to support growth initiatives. Achieved significant operational improvements and increased revenue through strategic planning and effective team leadership. Committed to sustaining operational accuracy while fostering a culture of motivation and collaboration among employees.
Overview
13
13
years of professional experience
Work History
Area Manager
Bridgestone Retail Operations LLC.
York
12.2023 - Current
Analyzed financial data including sales reports, budgets, and payroll records to pinpoint improvement opportunities.
Reviewed inventory levels and product mix to optimize stock availability and sales performance.
Managed recruitment process for new staff, including interviewing and training to ensure alignment with store goals.
Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
Conducted regular meetings with staff to discuss progress, challenges, and opportunities.
Provided guidance on the implementation of new policies and procedures in stores.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Resolved conflicts between employees or customers in a professional manner.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated teams through recognition programs and rewards for excellent performance.
Fostered a culture of continuous learning by encouraging employees to pursue further education opportunities.
Area Photo Manager
Shutterfly
Harrisburg
01.2022 - 12.2023
Established team priorities, coordinated schedules, and monitored performance to ensure alignment with business goals.
Effectively supervised staff of 85 personnel by implementing company policies, protocols, work rules and disciplinary action.
Directed training and retraining of employees to enhance skills and improve overall business outcomes.
Advanced productivity KPIs by leading trainings on procedures and safety practices.
Delivered training for staff development, change management and materials, process and technical controls.
Maintained positive customer relations by proactively addressing issues and implementing effective corrective actions.
Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Developed and administered project budgets.
District Manager in Training
ADVANCE AUTO PARTS
York
04.2021 - 12.2021
Oversee and Lead store teams
Facilitated customer purchases to enhance sales performance
Managed daily operations to ensure smooth workflow
Analyzed profit and loss data to inform business decisions
Profit and Loss
Promoted company culture through integrity, honesty, and knowledge.
Addressed customer inquiries via telephone or email to ensure satisfaction.
Evaluated employee performance and provided constructive feedback to enhance skills.
Handled day-to-day customer or client questions via telephone or email.
Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Area Manager
GENUINE PARTS COMPANY
Carlisle
01.2019 - 03.2021
Conducted sales activities
Supervised 15 locations to maintain high-quality operational standards.
Analyzed financial performance
Executed hiring and training
Managed budget planning, developed strategies, and coordinated community outreach for organization.
Built positive and productive relationships with store and field leadership.
Hiring, training, recruiting
Oversaw budget planning, strategy development, community outreach for organization.
Optimized in-store merchandising and monitored inventory to enhance sales performance.
Associate District Manager
GENUINE PARTS COMPANY
Carlisle
01.2018 - 01.2019
Twelve month training program to learn all aspects of the business
Oversee 4 locations during training as Area Manager
Managed warehouse operations
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Recruited, interviewed, and hired employees; implemented mentoring program to enhance feedback and engagement.
Introduced cost-saving initiatives to reduce losses and increase profit margin.
Introduced cost-saving initiatives that minimized losses and strengthened profit margin.
Addressed customer problems directly and implemented corrective actions to maintain positive relations.
Store Manager/ District Manager
RITE AID
Harrisburg
05.2013 - 06.2017
Reviewed financial statements, sales and activity reports, and other performance data to assess productivity and identify areas for cost reduction and program improvement
Managed staff by preparing work schedules and assigning specific duties to ensure operational efficiency
Determined staffing requirements and oversaw interview, hiring, and training processes for new employees
Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory
Trained all district staff
Designed store layouts to enhance customer flow and product visibility.
Processed payroll for employees, ensuring accuracy and timeliness of payments.
Performed sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory