Ashley Reyes
Bensalem
Summary
Results-driven assistant manager with expertise in team leadership, performance monitoring, and inventory management. Proven ability to enhance customer engagement through visual merchandising and sales analysis.
Overview
8
8
years of professional experience
Work History
Assistant Manager
DTLR
Philadelphia
02.2018 - 07.2024
- Assigned work and monitored project personnel performance to ensure successful project outcomes.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Supervised daily store operations and ensured compliance with company standards.
- Managed inventory levels and coordinated restocking of merchandise.
- Created visually appealing product displays that increased customer engagement.
- Collaborated with marketing teams to implement promotional campaigns that drove customer interest.
- Conducted inventory management to ensure optimal stock levels across locations.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Trained and mentored junior staff on merchandising best practices and store layout.
Guest Service Representative
Target
Philadelphia
07.2016 - 10.2023
- Assisted customers with inquiries and product selections to enhance satisfaction and drive sales.
- Resolved customer complaints by providing effective solutions, improving customer retention.
- Collaborated with team members to enhance overall customer experience.
- Educated customers about promotions, services, and store policies to facilitate informed purchasing decisions.
- Managed cash register transactions and processed payments accurately.
- Maintained store presentation standards and organized merchandise displays.
- Monitored inventory levels and assisted in restocking products.
Education
High School Diploma -
SWENSON
Philadelphia, PA06-2016
Skills
- Inventory management
- Sales analysis
- Customer relationship management
- Performance monitoring
- Visual merchandising
- Staff training
- Team leadership
Accomplishments
AMAZON CYBR 7.0 Honors Certificate
Timeline
Assistant Manager
DTLR
02.2018 - 07.2024
Guest Service Representative
Target
07.2016 - 10.2023
High School Diploma -
SWENSON