Ashley Rosser
Philadelphia
Summary
Healthcare professional prepared to excel in collaborative and results-driven environments. Known for maintaining accurate patient records and coordinating unit activities efficiently. Proven ability to adapt to changing needs and work seamlessly with team members. Reliable and detail-focused with strong organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Adminstrative Coordinator
Jefferson Einstein Philadelphia
09.2024 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
District Manager
Excelsia Injury Care
01.2022 - 08.2024
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
Enrollment Administrative Supervisor
Blue Cross Blue Shield
10.2013 - 01.2024
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
Nursing Unit Coordinator
Valley Forge Medical Center
11.2022 - 05.2023
- Streamlined unit operations by implementing efficient organization systems for medical records and supplies.
- Supported quality improvement initiatives through consistent monitoring of key performance indicators within the unit.
- Helped maintain accreditation standards within the unit by ensuring compliance with regulatory guidelines.
- Maintained a safe and clean environment for patients, visitors, and staff by adhering to infection control protocols.
- Ensured timely delivery of patient care by effectively prioritizing tasks and delegating responsibilities to nursing staff.
- Fostered a supportive environment for patients and their families by acting as an empathetic liaison between healthcare providers and loved ones.
Education
Associate of Applied Science - Nursing
Jersey College Of Nursing
Jenkintown, PA01-2027
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Patient scheduling
- Healthcare software proficiency
Timeline
Adminstrative Coordinator
Jefferson Einstein Philadelphia
09.2024 - Current
Nursing Unit Coordinator
Valley Forge Medical Center
11.2022 - 05.2023
District Manager
Excelsia Injury Care
01.2022 - 08.2024
Enrollment Administrative Supervisor
Blue Cross Blue Shield
10.2013 - 01.2024
Associate of Applied Science - Nursing
Jersey College Of Nursing
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