Ashley Rugg
Confluence
Summary
I am a highly reliable person with experience in customer service, sales, and live event operations. Skilled at building positive customer relationships, handling fast paced environments, and delivering high quality experiences with professionalism and attention to detail. Known for strong communication, reliability, and the ability to quickly adapt to new challenges.
Overview
2027
2027
years of professional experience
Work History
Sales Associate/ Performance Driver
Precision Exotics
2025 - Current
- Sold premium ride-along and driving experience packages for exotic vehicle events
- Assisted customers with booking, checking in and selecting driving experience
- Operated exotic performance vehicles in controlled demonstrations exceeding 150+ mph
- Maintained safety standards and professionalism during high-performance driving activities
Beertender
Trailhead Brewing Company
2025 - Current
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment
- Maintained a clean and organized bar environment for improved customer experience
- Demonstrated adaptability during high volume periods, maintaining composure under pressure
- Increased bar revenue with upselling techniques and promotion of special events
Sales Associate
Super Vape Bros
2022 - 2024
- Resolved customer inquiries and complaints effectively, fostering positive relationships and repeat business
- Trained new staff on operational procedures, emphasizing customer service excellence and product knowledge
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Server
Bradys Family Restaurant
01.2019 - 01.2021
- Maintained cleanliness and organization of dining area to enhance guest experience
- Collaborated with kitchen staff to ensure timely order delivery and accuracy
- Processed payments efficiently using point-of-sale systems, ensuring accurate transactions
- Served food and beverages promptly with focused attention to customer needs
Cashier /Ski Tech (Seasonal)
Seven Springs Ski Resort
01.2017 - 01.2020
- Stocked shelves with retail items to ensure optimal product availability
- Performed checkout procedures accurately and efficiently for every transaction
- Maintained organized work area around checkout to enhance customer experience
- Assisted customers in selecting appropriate equipment and supplies based on needs
- Checked in and out skis to manage inventory effectively
Server/Hostess
Pizza Hut
01.2015 - 01.2019
- Adapted quickly to changing demands during peak hours, ensuring smooth operations
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Banquet Server
Foggy Mountain Lodge
01.2015 - 01.2019
- Organized wedding dinners accommodating 150 to 300 attendees with attention to detail
- Served food and beverages promptly, ensuring high standards of presentation and quality
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment
- Responded to guest inquiries and requests promptly and courteously
Education
Graduated -
Rockwood Area High School
Rockwood, PA06-2018
Skills
- Organization
- Self Motivated
- Time management
- Active Listening
- Adaptability
- Strong Work Ethic
Timeline
Server
Bradys Family Restaurant
01.2019 - 01.2021
Cashier /Ski Tech (Seasonal)
Seven Springs Ski Resort
01.2017 - 01.2020
Server/Hostess
Pizza Hut
01.2015 - 01.2019
Banquet Server
Foggy Mountain Lodge
01.2015 - 01.2019
Sales Associate/ Performance Driver
Precision Exotics
2025 - Current
Beertender
Trailhead Brewing Company
2025 - Current
Sales Associate
Super Vape Bros
2022 - 2024
Graduated -
Rockwood Area High School