Ashley Ruiz-Vazquez
924 Morris St, Philadelphia,PA
Summary
Dynamic and dedicated server with a proven track record at Bao Nine, excelling in customer service and order management. Recognized for enhancing guest satisfaction and training new team members. Skilled in point-of-sale operations and team collaboration, consistently delivering exceptional dining experiences while maintaining a clean and organized environment.
Overview
5
5
years of professional experience
Work History
Server
Bao Nine
01.2024 - Current
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Efficiently managed multiple tables, ensuring timely order delivery and attention to guests' needs.
- Trained new team members on menu items, service standards, and operational procedures.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Efficiently complete opening and closing tasks, including refilling condiments and drinks, closing down stations, and cleaning after customers.
Cashier
The Pizza Place
03.2021 - 12.2023
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints with effective communication skills.
- Monitored inventory levels and restocked supplies as needed to ensure availability.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Constitution High School
18 S Seventh St06.2023
Skills
- Customer service
- Order management
- Point-of-sale operation
- Team collaboration
- Time management
- Safe food handling
- Supply restocking
- Table bussing
- Allergy awareness
- Task prioritization
- Menu item recommendation
- Menu memorization
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Server
Bao Nine
01.2024 - Current
Cashier
The Pizza Place
03.2021 - 12.2023
High School Diploma -
Constitution High School