Ashley Rust

Streamlined provider schedules to optimize daily operations.

Answered and triaged incoming patient calls with accuracy and professionalism.

Scheduled patient appointments while coordinating follow-up care.

Organized and maintained patient medical records for quick retrieval and improved workflow.

Managed incoming and outgoing faxes to ensure timely processing and documentation.

Supported providers and trained new team members on office workflows to enhance team efficiency.

• Assisted in managing phone calls within the dept, tracked patient testing, completed patient charges upon departure, and provided excellent customer service to callers.
• Coordinated patient admissions and discharges in fast-paced emergency department.
• Managed communication between medical staff and patients effectively.
• Scheduled appointments and follow-ups for various healthcare services.

• Transported patients to testing sites, ensuring timely access to necessary procedures.
• Delivered equipment to patient rooms to support effective care delivery.
• Maintained safe, clean work environment to promote patient safety and comfort.

• Assisted Lead Teacher with daily activities of children, including feedings, changing, skill development, and arts and crafts.
• Assisted lead teacher in planning and implementing daily lesson plans.
• Supported classroom management to create a positive learning environment.
• Facilitated small group activities to enhance student engagement and participation.

• Assisted lead medical assistant with obtaining patient vitals and documenting charts.
• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Coordinated daily breaks and job assignments to ensure smooth workflow.
• Guided customers in resolving inquiries and issues effectively.
• Assisted cashiers in resolving transaction issues to maintain customer satisfaction.