Ashley White
Harrisburg
Summary
Focused professional skilled in navigating fast-paced environments and managing last-minute changes. Leverages strong interpersonal skills to drive quality and efficiency while mastering new tasks independently. Committed to meeting organizational needs and enhancing brand reputation under pressure.
Overview
11
11
years of professional experience
1
1
Certification
Work History
MOA
Penn State Health
Camp Hill
05.2025 - 03.2026
- Scheduled patients for doctors' appointments, ensuring timely access to care.
- Called patients to schedule appointments, optimizing appointment availability.
- Managed patient check-in and check-out processes, improving workflow efficiency.
- Collected co-payments to facilitate patient transactions and maintain financial records.
- Answer messages in the scheduling system
Emergency Medical Service Vehicle Operator
PENN MEDICAL TRANSPORTATION
Harrisburg
01.2024 - 10.2025
- Transported patients between homes, hospice, hospitals, and rehabilitation facilities, ensuring timely and safe arrival.
- Operated vehicles safely for patient transport to medical appointments.
- Ensured compliance with safety regulations during all transportation activities.
- Assisted patients with boarding and disembarking from vehicles.
PCA Personal Care Assistant
Hands of Grace
Harrisburg
06.2023 - 12.2023
- Facilitated medication reminders to ensure adherence to treatment plans.
- Provided transportation for client to appointments and activities to support independence.
- Performed cleaning and cooking to maintain a safe and comfortable home environment.
Care Giver
Help at Home
06.2021 - 06.2023
- Promoted client comfort and well-being in home environment through attentive care and support
- Maintained household cleanliness and prepared nutritious meals for residents, enhancing their living conditions
- Managed client finances, including banking and bill payments, ensuring financial stability and security
Office Worker
Hands of Grace
06.2019 - 06.2021
- Managed payroll records to ensure accurate and timely employee compensation
- Scheduled client appointments to optimize workflow and enhance client satisfaction
- Provided on-site client care to support client needs and improve service delivery
- Employee Records
Teacher
KinderCare
10.2018 - 04.2019
- Developed lesson plans for children ages 1-12 to enhance learning experiences
- Conducted center tours for prospective families to showcase educational offerings
- Coordinated meal provisions for children during the cook's absence
- Drove children to and from school
Paraprofessional
CAIU
04.2017 - 10.2018
- Assisted teacher with lesson implementation and student engagement
- Supported students in completing their academic tasks.
- Provided support to manage behavioral issues in the classroom.
- Collected and organized data in excel to streamline classroom reporting
Front Office Manager
Chiggy Interprises
Harrisburg
08.2015 - 11.2016
- Managed front desk operations and ensured efficient guest check-in processes.
- Supervised front office staff and provided training on customer service standards.
- Managed daily operations of the front office, greeting guests, answering phone calls, and responding to emails.
- Coordinated interdepartmental communication to improve guest experience and satisfaction.
- Developed and implemented standard operating procedures for front office tasks, ensuring consistency and quality in service delivery.
- Resolved guest inquiries and complaints to maintain satisfaction levels.
- Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
- Oversaw scheduling of front office staff shifts for optimal coverage.
- Maintained inventory of supplies and ordered necessary materials for operations.
- Supervised preparation of guest bills and invoices, ensuring accuracy and timely issuance to enhance guest trust and satisfaction.
- Performed administrative tasks such as filing paperwork, preparing reports, and updating databases.
- Analyzed daily reports such as occupancy rate report, revenue report, prepared by subordinates.
- Maintained accurate records of financial transactions such as cashiering activities, credit card charges.
Education
High School Diploma -
Central Dauphin East High School Harrisburg
Harrisburg, PA06-2007
Skills
- Case management
- Administrative support
- Office administration
- Microsoft Office suite
- Data management
- Time management
- Customer service
- Team collaboration
- Conflict resolution
- Organizational skills
- Phone etiquette
- Organizational skills
Certification
- Driver's License
- EVOC Certification
Personal Information
Willing To Relocate If Neccessary
Timeline
MOA
Penn State Health
05.2025 - 03.2026
Emergency Medical Service Vehicle Operator
PENN MEDICAL TRANSPORTATION
01.2024 - 10.2025
PCA Personal Care Assistant
Hands of Grace
06.2023 - 12.2023
Care Giver
Help at Home
06.2021 - 06.2023
Office Worker
Hands of Grace
06.2019 - 06.2021
Teacher
KinderCare
10.2018 - 04.2019
Paraprofessional
CAIU
04.2017 - 10.2018
Front Office Manager
Chiggy Interprises
08.2015 - 11.2016
High School Diploma -
Central Dauphin East High School Harrisburg