Ashley N. Rubas
Bangor
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
12
12
years of professional experience
2007
2007
years of post-secondary education
Work History
Deli Clerk
Weis Markets Inc
Pen Argyl
07.2016 - 07.2018
- Prepared and sliced deli meats and cheeses for customer orders.
- Maintained cleanliness and organization of the deli counter and equipment.
- Assisted customers with product selection and provided cooking recommendations.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
Customer Service Cashier
Ace Hardware
Pen Argyl
07.2015 - 09.2015
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and recommendations.
- Maintained a clean and organized checkout area.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card transactions accurately and efficiently.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
Insurance Verification Specialist
Coordinated Health
East Stroudsburg
04.2010 - 12.2010
- Verified patient insurance information for accurate claims processing.
- Communicated with insurance providers to resolve coverage inquiries.
- Reviewed and updated patient records in electronic health systems.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Entered data in EMR database to record payer, authorization requirements and coverage limitations.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Interpreted Explanation of Benefits statements from various insurers and communicated relevant information with other departments as needed.
- Verified patient insurance coverage, benefits, and eligibility for services across multiple insurance platforms.
Front Desk Receptionist
Dr. Joseph J. Zaladonis Jr.
Bethlehem
11.2008 - 04.2010
- Welcomed patients and ensured a positive first impression of the office.
- Managed appointment scheduling and coordinated patient flow throughout the day.
- Answered phone calls and addressed inquiries with professionalism and courtesy.
- Organized office supplies and maintained a clean, efficient reception area.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Customer Service Representative
Majestic Athletic
Bangor
02.2006 - 11.2008
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed returns and exchanges following company policies and procedures.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Verified accuracy and completeness of data entry into the database system.
- Contacted customers via phone or email to address data inquiries.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Organized and filed data in appropriate locations for easy access to essential information.
Education
Medical Billing - Medical Billing
Northampton Community College
Bethlehem, PA 08.2007 - 05.2008
Pius X High School
Bangor , PASkills
- Preparing deli products
- Meat slicing
- Food safety compliance
- Customer service support
- Customer assistance
- Equipment operation
- Effective communication
- Problem solving
- Attention to detail
- Proper food handling
- Work area maintenance
- Data entry
- Honesty and integrity
- Deli equipment operation
- Customer service
- Register operations
Work Type
Full TimePart TimeWork Location
On-SiteRemoteTimeline
Deli Clerk
Weis Markets Inc
07.2016 - 07.2018
Customer Service Cashier
Ace Hardware
07.2015 - 09.2015
Insurance Verification Specialist
Coordinated Health
04.2010 - 12.2010
Front Desk Receptionist
Dr. Joseph J. Zaladonis Jr.
11.2008 - 04.2010
Medical Billing - Medical Billing
Northampton Community College
08.2007 - 05.2008
Customer Service Representative
Majestic Athletic
02.2006 - 11.2008
Pius X High School
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