Ashley Rose Starry
Hellertown
Summary
I am a high-performance individual consistently recognized for academic and workplace achievements. I learn fast and work hard, enabling me to be successful in a variety of situations.
My goal is to apply the knowledge I have gained in the fields of psychology, sociology, and neuroscience, in a challenging professional career that will allow me to continue to expand my skills.
Overview
5
5
years of professional experience
Work History
Sales and Service Associate
United States Postal Service, USPS
10.2023 - 07.2024
- Performs a variety of sales and customer services at a retail window such as assisting in product/service selection, maintaining sufficient inventory of and selling stamps, stamped paper, and other retail products.
- Uses a computerized system, accepting and delivering packages and accountable mail.
- Accepts and responds to customer claims and inquiries and provides information to the public regarding postal regulations.
- Conducts product inventories by counting items on hand; attaches and removes security devices; and verifies and records sales floor inventory and shrinkage.
- Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
Intake Coordinator
St. Luke's Psychiatric Associates
09.2021 - 05.2022
- Complete a thorough initial assessment with patients over the phone, thereby giving necessary information to the provider and maintaining referral source information.
- Responsible for scheduling psychiatry and therapy appointments in EPIC
- Ensure the patient is scheduled with a clinician/provider who is in their insurance network and meets their specific needs.
- Maintain strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Reduce errors in patient data entry with thorough verification processes and attention to detail.
Research Assistant
University of Pittsburgh
09.2019 - 05.2021
- Joined Affect Analysis Group in 2019. Studied Facial Action Coding System (FACS) under Dr. Jeffrey Cohn.
- Learned to code valence using Continuous Affect Rating and Media Annotation (CARMA) software.
- Conducted literature reviews on deep brain stimulation (DBS) and obsessive-compulsive disorder (OCD).
- Collaborated on project proposal regarding affective changes in patients treated with DBS for intractable OCD.
- Joined the Personality Processes and Outcomes Laboratory (PPOL) in 2020 and assisted with pilot studies under the direction of Dr. Aidan Wright.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA05-2021
Skills
- EPIC Systems
- Data Transcription
- Advanced in Microsoft Office Suite
- Team Communication and Collaboration
- Customer Service
- Multi-task in fast-paced environments
Timeline
Sales and Service Associate
United States Postal Service, USPS
10.2023 - 07.2024
Intake Coordinator
St. Luke's Psychiatric Associates
09.2021 - 05.2022
Research Assistant
University of Pittsburgh
09.2019 - 05.2021
Bachelor of Science - Psychology
University of Pittsburgh
Similar Profiles
Chelsea MooreChelsea Moore
Mail Handler at United States Postal Service, USPSMail Handler at United States Postal Service, USPS
Shannon BlueShannon Blue
Manager Customer Service at United States Postal Service, USPSManager Customer Service at United States Postal Service, USPS
Danielle LopezDanielle Lopez
City Carrier Assistant at United States Postal Service, USPSCity Carrier Assistant at United States Postal Service, USPS
Emily GreeneEmily Greene
Mail Carrier at United States Postal Service, USPSMail Carrier at United States Postal Service, USPS
Zachary GargerZachary Garger
House Principal at 6th Grade Center at Quakertown Community School DistrictHouse Principal at 6th Grade Center at Quakertown Community School District