Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashli Jordan

Hatfield

Summary

Detail-oriented Retail Crime Investigator with several years of experience in loss prevention, customer service, and store operations. Proven ability to investigate and resolve theft incidents, operate CCTV systems, and support store teams in protecting company assets. Strong communicator with leadership experience and excellent problem-solving skills.

Overview

14
14
years of professional experience

Work History

Loss Prevention Officer

Weis Markets Inc
Lansdale, PA
09.2022 - Current

• Investigate and resolve incidents of external theft

• Monitor and operate CCTV systems to identify suspicious activity

• Prepare detailed reports and document findings

• Partner with store management to reduce shrink and protect company assets.

Customer Service Associate

Weis Markets Inc
Norristown, PA
08.2021 - 09.2022

• Provided excellent customer service in a fast-paced environment

• Accurately handled cash transactions and daily reports

• Supported loss prevention efforts through observation and reporting

  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Increased sales of promotional items, engaging customers with product benefits and special offers.

Shift Leader

Royals Farms
Norristown, PA
12.2020 - 09.2022

• Supported store leadership with daily operations

• Supervised team members and ensured task completion

• Managed food preparation, point-of-sale operations, and customer service

  • Train new employees on company standards, policies, and customer service techniques.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Front End Associate

Goodwill Store
Linwood, PA
05.2018 - 03.2019

• Assisted customers with merchandise selection and item location

• Organized and sorted clothing and store inventory

  • Helped customers complete purchases, locate items, and join reward programs.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Worked flexible schedule and extra shifts to meet business needs.

Front End Associate

Acme Markets, Inc
Boothwyn, Pa
08.2012 - 04.2017

• Delivered friendly, professional customer service on the sales floor

• Assisted customers with product questions and store needs

• Supported daily store operations

  • Boosted customer loyalty, remembering regular customers' names and preferences.

Education

High School Diploma -

Chichester High School
Boothwyn, Pa

Skills

    Loss Prevention & Theft Investigation

    CCTV Monitoring & Reporting

    Leadership & Team Support

  • Multitasking Abilities
  • Excellent communication
  • Cash Handling

    Conflict De-escalation

    Communication & Problem

  • Detail-oriented
  • Theft detection
  • Teamwork and collaboration
  • Customer service

Timeline

Loss Prevention Officer

Weis Markets Inc
09.2022 - Current

Customer Service Associate

Weis Markets Inc
08.2021 - 09.2022

Shift Leader

Royals Farms
12.2020 - 09.2022

Front End Associate

Goodwill Store
05.2018 - 03.2019

Front End Associate

Acme Markets, Inc
08.2012 - 04.2017

High School Diploma -

Chichester High School
Ashli Jordan