Ashlyn Merrell
Pittsburgh
Summary
Motivated and customer-focused professional with experience delivering exceptional service in fast-paced, high-volume environments. Skilled in building strong customer relationships, identifying customer needs, and increasing sales through effective product recommendations and upselling. Strong communicator with excellent problem-solving abilities, a positive attitude, and a proven ability to exceed customer expectations. Eager to leverage sales, communication, and relationship-building skills to contribute to a high-performing sales team.
Overview
6
6
years of professional experience
Work History
Bartender
Shortys pins and pints
Pittsburgh
07.2025 - Current
- Upsold premium liquor, wine, cocktails, and food items, enhancing sales and increasing average guest spending.
- Recommended products based on customer preferences, boosting customer satisfaction and loyalty.
- Cultivated strong customer relationships, fostering repeat business through tailored service.
- Delivered exceptional customer service in a fast-paced, high volume environment.
- Processed cash, credit, and digital payments accurately.
Bartender
Mario’s Oakland
Pittsburgh
03.2020 - 06.2024
- Prepared and served alcoholic and nonalcoholic beverages while ensuring compliance with responsible alcohol service guidelines.
- Delivered exceptional customer service by creating a friendly, welcoming atmosphere and building positive relationships with guest.
- Resolved customer concerns promptly, enhancing guest satisfaction and retention.
- Worked with team members to deliver smooth service, contributing to daily sales targets.
Education
Canfield High School
Canfield, OHSome College (No Degree) - Health Sciences
Cleveland State University
Cleveland, OHSkills
- Sales and Upselling
- Customer service
- Time management
- Problem Solving
- Relationship building
- Teamwork
References
References available upon request.
Timeline
Bartender
Shortys pins and pints
07.2025 - Current
Bartender
Mario’s Oakland
03.2020 - 06.2024
Canfield High School
Some College (No Degree) - Health Sciences
Cleveland State University