Ashtyn Harris
Lancaster
Summary
Dynamic manager with a proven track record at SUBWAY® Restaurants, excelling in employee training and conflict resolution. Enhanced customer satisfaction through effective communication and timely service. Skilled in inventory management, optimizing stock levels while maintaining a safe and organized environment. Committed to fostering productivity and engagement among team members.
Overview
5
5
years of professional experience
Work History
Manager
SUBWAY®Restaurants
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Shop Hand
Mars Towing
11.2022 - 07.2023
- Maintained a clean and organized shop floor, ensuring safety standards were upheld at all times.
- Performed routine equipment maintenance, prolonging the lifespan of tools and machinery.
- Assisted team members with various tasks, contributing to a positive work environment and increased productivity.
- Operated heavy machinery safely and proficiently, optimizing work processes within the shop environment.
Delivery Driver
King and Company
07.2022 - 11.2022
- Delivered drywall to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Shift Supervisor
SUBWAY®Restaurants
07.2020 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
Education
High School Diploma -
Conestoga Valley High School
Lancaster, PA06-2022
Skills
- Employee training
- Inventory management
- Customer service
- Safety compliance
- Time management
- Conflict resolution
- Financial management
- Task delegation
- Shift scheduling
- Budget control
Timeline
Manager
SUBWAY®Restaurants
07.2023 - Current
Shop Hand
Mars Towing
11.2022 - 07.2023
Delivery Driver
King and Company
07.2022 - 11.2022
Shift Supervisor
SUBWAY®Restaurants
07.2020 - 07.2022
High School Diploma -
Conestoga Valley High School
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