Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Finance and Sales Manager
Cars Index
10.2023 - Current
Increased revenue by developing and implementing strategic financial plans and sales strategies.
Streamlined financial processes for improved efficiency and cost reduction.
Managed sales team to exceed performance targets and drive company growth.
Collaborated with cross-functional teams to identify new business opportunities and expand market share.
Developed strong relationships with key clients, fostering long-term partnerships and increasing customer retention rates.
Finance Manager
The Faulkner Automotive Group
01.2023 - 10.2023
Responsible securing financing for all vehicle purchases
In addition, presenting the full menu, in a consultative approach, of supplemental finance and insurance programs to new and used car buyers, such as vehicle service contacts, GAP and other products offered to protect the customers vehicle
Maintain all compliance standards.
Trained new and existing staff members in various financial procedures to prepare for job requirements.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Sales Manager
Genesis of Willow Grove
04.2021 - 09.2022
Commissioned sales of all Genesis brand products and finance products
Assume responsibility of profitability of the sales/finance departments
Assist in developing and executing a strategic plan to achieve monthly and annual forecasts
Hire, train, mentor, support and monitor the performance staff
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Account Manager
Republic Services
02.2020 - 04.2021
Business to business sales of waste and recycling services
Thorough understanding of lines of business, pricing structures, and offered additional services and offering solutions for customer's needs and or complaints as appropriate to assigned existing customers
Performed contractual re-signs on existing customers to extend customer relationship and increase customer profitability where appropriate
Responded to all cancellation requests in alignment with the established escalation policy
Proactively communicates with or Responded to customers in support of company pricing initiatives
Utilizes Salesforce on a daily basis, scheduled and documented all activities such as calls, meetings and proposals
Responsible for capturing customer emails, minimizing rate restrictions and customer credits
Increased customer penetration by selling full suite of Republic Services products.
Operations Manager
AAMCO Transmissions
12.2018 - 01.2020
For Washington DC, Maryland and Virginia including, but not limited to, client communication, project management, strategic planning, budgetary performance, inventory management and monitor all key performance indicators and working closely with Franchise owners and customer service managers to drive profitability
Responsible offering solutions that drive the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing, sales and business development campaigns of the executive team to meet quarterly sales goals.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and maintained relationships with external vendors and suppliers.
Audi Brand Specialist
Audi Willow Grove
01.2018 - 11.2018
Commissioned sales of Audi Brand vehicles, along with Pre-owned vehicles, Providing excellent customer service, obtaining personal sales leads, maintaining a customer management system, responding to internet leads in a timely manner and making phone calls and following up with all customers
Skills Used Learned sales tactics and some negotiating skills
Stayed up to date on all available new and pre-owned vehicles on lot.
Consulted with customers to assess needs, determine budget and describe vehicle options.
Promoted benefits of dealership to potential customers.
Sales Representative
Reedman Toll Auto World
06.2015 - 01.2018
Commissioned sales for FCA brand vehicles, obtaining sales leads, build customer relations, utilize sales tactics and techniques.
Retained excellent client satisfaction ratings through outstanding service delivery.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Education
Bachelor's - Business Management
STRAYER UNIVERSITY
Bensalem, PA
2016
Skills
Management
Microsoft office
Operations
SAP
Salesforce
Account Management
CRM Software
Pricing
Negotiation
Sales Management
B2B Sales
Influencing and negotiating with customers
Leadership
Innovative Problem solver
Continuous Improvement
Insurance Products
Timeline
Finance and Sales Manager
Cars Index
10.2023 - Current
Finance Manager
The Faulkner Automotive Group
01.2023 - 10.2023
Sales Manager
Genesis of Willow Grove
04.2021 - 09.2022
Account Manager
Republic Services
02.2020 - 04.2021
Operations Manager
AAMCO Transmissions
12.2018 - 01.2020
Audi Brand Specialist
Audi Willow Grove
01.2018 - 11.2018
Sales Representative
Reedman Toll Auto World
06.2015 - 01.2018
Bachelor's - Business Management
STRAYER UNIVERSITY
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