Aubrey Stepp
Dunkin' Brands
Pottsville
5
years of professional experience
Shift leader with experience in fast-paced food service, team training, cash handling, and guest service. Known for keeping operations smooth, reducing wait times, and supporting accurate POS transactions.
Work History
Shift Leader
1 Year 3 Months- Supervised shift operations, ensuring smooth service flow and consistent guest satisfaction.
- Trained crew members on beverage preparation, food assembly, and guest service standards.
- Monitored cash handling, register accuracy, and POS transactions during busy service periods.
- Coordinated drive-thru and front-counter coverage to reduce wait times and maintain speed.
Cashier
1 Month- Processed customer orders accurately using POS system and handled cash, card, and mobile payments.
- Balanced cash drawer and reconciled register totals at shift end to maintain accurate transactions.
- Greeted guests promptly and delivered friendly counter service in fast-paced drive-thru and lobby settings.
Cashier
1 Year- Processed customer orders and payments accurately using POS system.
- Greeted guests promptly and delivered courteous service during peak rushes.
- Balanced cash drawer and reconciled transactions at shift close.
- Prepared coffee, beverages, and food items following store procedures.
Education
High School Diploma
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Timeline
Shift Leader
Dunkin' Brands
07.2025 - CurrentRead More
Cashier
Walmart
01.2023 - 02.2023Read More
Cashier
Dunkin' Brands
09.2021 - 09.2022Read More
Lehighton Area High School
High School Diploma
Read More