Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Audreana Frazier

Harrisburg

Summary

Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations.

Overview

7
7
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Bartender/Restaurant Server/Trainer

Harvest Seasonal Grill & Wine Bar
Harrisburg
05.2023 - Current
  • Mixed cocktails and crafted seasonal drinks with fresh ingredients.
  • Provided exceptional customer service and built rapport with patrons.
  • Maintained cleanliness and organization of the bar area and equipment.
  • Trained new bartenders on best practices and menu offerings.
  • Created a welcoming atmosphere by engaging with guests and promoting specials.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Program Manager/ Supervisor

Community Options
Harrisburg
01.2023 - 12.2024
  • Oversees the planning, execution, and tracking of a program, from start to finish.
  • Oversees staff and multiple group homes.
  • Managing risks and issues and taking corrective measurements.
  • Manage schedule and coverage for DSP’s
  • Implement, maintain, and evaluate nursing policies and procedures.
  • Oversaw program compliance with requirements, schedule and budget.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Collaborated with teams across departments to develop effective strategies for executing programs.

Server/FOH Manager

IHOP
Lancaster
01.2021 - 04.2023
  • Collaborated with kitchen staff to coordinate timely food preparation.
  • Handled cash and processed payments efficiently at the register.
  • Assisted in training new team members on service standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Trained new employees on restaurant procedures and plating techniques.

Assistant Store Manager/Senior Customer Service Representative

Kmart
Columbia
04.2018 - 05.2020
  • Assisted in managing daily store operations and team performance.
  • Trained new staff on customer service protocols and store policies.
  • Coordinated inventory management to ensure product availability and organization.
  • Managing employees schedules.
  • Managing inventory.

Education

Associate of Business Administration -

Harrisburg Area Community College
Harrisburg, PA
08.2020 - 05.2024

Columbia High School
Columbia, Pennsylvania

Skills

  • Cocktail preparation
  • Cash handling
  • Customer service
  • Staff training
  • Bar management
  • Effective communication
  • Team collaboration
  • Professional appearance
  • Handling difficult customers

Certification

  • RAMP

Accomplishments

  • Deans list

Timeline

Bartender/Restaurant Server/Trainer

Harvest Seasonal Grill & Wine Bar
05.2023 - Current

Program Manager/ Supervisor

Community Options
01.2023 - 12.2024

Server/FOH Manager

IHOP
01.2021 - 04.2023

Associate of Business Administration -

Harrisburg Area Community College
08.2020 - 05.2024

Assistant Store Manager/Senior Customer Service Representative

Kmart
04.2018 - 05.2020

Columbia High School

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Audreana Frazier