Summary
Overview
Work History
Education
Skills
Timeline
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Audrionna McPherson

Vandergrift

Summary

Dynamic leader with proven expertise in enhancing customer satisfaction and team productivity at Resturant Depot. Skilled in managing front-end operations and social media platforms, including running large Facebook groups and Discords. Excelled in coaching teams for peak performance and leveraging social media for brand promotion, demonstrating exceptional organizational and communication abilities.

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

8
8
years of professional experience

Work History

Front End Supervisor

Resturant Depot
06.2021 - 06.2023
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Cashier Team Lead

Giant Eagle
03.2015 - 05.2018
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Ensured compliance with company policies and local regulations through regular audits of cash registers, transaction records, and employee behaviors on duty.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Pr Manager

Soshiek Cosmetics
01.2020 - 01.2022
  • Ran the company Facebook
  • Organized Facebook lives for the pr team
  • Created ads for sales as well as fliers for when the pr team was to go live
  • Recruited new pr members
  • Established communications goals
  • Assessing the company's public image
  • Reviewing and creating marketing materials
  • Responding to public events and inquiries
  • Resolve any conflict between team members

Education

Taylor Allderdice
Pittsburgh Pa

Skills

    Other experience:

    I also have experience running multiple Facebook groups I currently run 2 Facebook groups by my self One of the groups is called True Crime Beauties and I've run that group since 2019 and it has 39k members The other group is call Ark Survival Evolved-Nintendo switch community I have been running this group solo since 2024

    I also have experience running and managing discords I started and currently own a discord for ark called Players vs Ark that is for pve ark players on ark survival evolved and ark survival ascended I have been running this group solo for the last couple months (I have added/removed admins and mods) but I started the discord in 2022

Timeline

Front End Supervisor

Resturant Depot
06.2021 - 06.2023

Pr Manager

Soshiek Cosmetics
01.2020 - 01.2022

Cashier Team Lead

Giant Eagle
03.2015 - 05.2018

Taylor Allderdice

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Audrionna McPherson