Austin Ciarlante
Plains
Summary
Dedicated, passionate and dependable team player with leadership experience, who strives to develop himself and those around him to reach the highest performance.
Overview
9
9
years of professional experience
Work History
Operations Manager
FedEx Ground
05.2023 - Current
- Supervise operations staff and kept employees compliant with company policies and procedures
- Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them
- Enhance customer satisfaction by establishing clear communication channels and addressing concerns promptly
Package Handler
FedEx Ground
04.2022 - 04.2023
- Load packages onto vans, pallets and carts
- Focus on scan accuracy, load quality and workplace safety
- Maintain a clean work area
Tennis Coach
Pocono Mountain School District
08.2015 - 06.2021
- Challenge athletes by consistently using positive reinforcement and gentle critiques
- Promote positive environment for all athletes, which helped to diminish stress and increase enthusiasm
- Keep an accurate inventory of team equipment and communicate team needs to the athletic department
Flooring Sales Associate
Lowes Home Improvment
04.2020 - 09.2020
- Aid customers by identifying their needs and matching the best products to fit them
- Maintain a stocked and organized department
- Work alongside co-workers to perform group tasks efficiently
Education
High School Diploma -
Pocono Mountain West High School
Pocono Summit, PA06.2014
Skills
- Organization
- Reliability
- Communication
- Teamwork
- Time management
- Problem Solving
- Operational Efficiency
- Performance Management
Timeline
Operations Manager
FedEx Ground
05.2023 - Current
Package Handler
FedEx Ground
04.2022 - 04.2023
Flooring Sales Associate
Lowes Home Improvment
04.2020 - 09.2020
Tennis Coach
Pocono Mountain School District
08.2015 - 06.2021
High School Diploma -
Pocono Mountain West High School
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